Also, the desserts in the Italian restaurant were really good. Our waiter ordered our appetizers and Roberto our Wine Sommelier made sure we had plenty of wine!!! Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. If sand isn't your thing, the garden is a perfect option! I regret to read that the food in our more than 10 restaurants of top-notch cuisine you did not have an excellent experience. Ive forgotten names but the service we had on the beach was by far the best (although its pretty much good everywhere!).
Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. A lavish lovers paradise, behold Moon Palace The Grand Cancun, a top destination wedding location to tie the knot. Your password has been reset successfully, please verify your email. Decorator/Flowers: Moon Palace team Everything was seamless from check-in through to restaurant reservations. Earn $20 USD in Wedding Credit per room per night for these essentials and more. VIEW RATES. Mehndi: Loto Mehndi at this luxury all-inclusive resort. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. Review tags are currently only available for English language reviews. $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. This venue is powered by DestinationWeddings.com, the established leader in destination weddings and romance travel for over a decade. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. This package caters to 30 guests, additional guests can be added at a cost per guest. Im not sure if its one pastry chef for the whole resort or in each restaurant is different, but whoever its, this person deserves recognition. Please see our partners for more details. All rooms will allow a maximum of 1 infant (ages 0-3) to stay in the same room with 4 guests. We called guest service twice, and were told that the issue was addressed, however IT WAST. Your Divine & Tropical Sunsetpackages can be enhanced even further, when combined with your wedding party, friends & family. Children are ages 4 17. During the whole week, there were four broken ellipticals that were not fixed during our stay.5. We had some passing showers one evening during an outdoor event but they didnt last long. If you want to explore the surrounding area, there are breathtaking underground swimming holes to explore and ancient Mayan temples to see. The shuttle drivers are all so kind and friendly and helpful. Explore our favourite Cancun wedding venues below, or call our specialists. Room service was very good too. It is indeed a pleasure to have you here and to celebrate with you the union of your lives! Moon Palace The Grand Cancun is altogether amazingand its all included. Cancun has a huge choice of wedding locations suitable for an array of age groups. BOOW NOW BOOW NOW VIEW MORE VIEW MORE BROWSE ALL ROOMS Full Reservations / Users - Mexico and Brazil, Full Reservations / Users - Rest of the World, Culinary delights from 10+ signature restaurants. Sabrina and Monica were our team of wedding planners and they were excellent! ** Minimum booking of 14 combined nights (wedding couple plus guest rooms) required for Complimentary Wedding package. The bread, French toast and desserts in the Grand buffet were out of this world. However, the Grand section has more choices when it comes dining an activity options. The weather was perfect (temp ~high 70s/low 80s). Plus, enjoy our spas exclusive bridal suite. I was blown away by how overly accommodating everyone was to our young family. The Presidential Suites series is the hilt of extravagance and elegance. There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Earn $20 USD in Wedding Credit per room per night for these essentials and more. These 2 group promotions are not combinable with the Collections Package. Service- 1.We had an issue with hot and cold water in the room. Araceli and Rosaura went above and beyond helping us with our room requests and making sure everything was perfect even before we got there. - Amplified music OK indoors and outdoors. Limited Time Offer: Enjoy up to $2,000 off* your travel package when you book with DestinationWeddings.com! So needed to comment on those details that bring us back!!! WebMoon Palace The Grand Cancun - All Inclusive 8.6/10 Excellent See all 1,001 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carretera Cancun-Chetumal Km. There were a lot of employees that were just chitchatting with each other. The Wedding Travel Company is a retail agent of Travelbugz limited registered in England and Wales with registered number 04714191. The More The Merrier Group Benefits:
Would you like a response via text message? Couples can customize their dream wedding design using Palace Resorts vast selection of decor options. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Review collected in partnership with this hotel. This package is combinable with the Essentials Group Promotion. *When making your reservation, please make sure that the honeymoon package is added. Message this venue now to check their availability and receive more information. Steak house, Asian, French- below standards. Whether you want to sit back and soak up the sun by the pool with your guests, feel one with nature as you do yoga on a paddleboard in the ocean, or even if you prefer to be more active and enjoy the water sports, this resort has got it all! The kids missed her being part of the entertainment team but I can see how shell be amazing at her new job! To qualify, all rooms must be booked through The Wedding Travel Company with a group contract starting with 10 rooms. What are you most excited for on your wedding day? The corridors (we stayed in 92) were messy with room service trays left outside the rooms for many hours. DJ + Dohl: Magic Mike DJ International WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. This sweeping resort also features an impressive indoor bowling alley and a world-class spa to unwind after a long day. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! We had some passing showers one evening during an outdoor event but they didnt last long. Please contact your destination wedding concierge for specific and exclusive resort concessions. Earn $20 USD per room, per night, for every room you and your party book! Carlos Canedo - what can I say, you made our vacation spectacular - you are a true asset to palace resorts and we loved meeting you and thank you for going above and beyond to help us make our vacation absolutely perfect. TheWeddingTravelCompany.com is at all times acting as a retail agent on behalf of Travelbugz Limited (the Supplier/Principal ) whose services are shown above or advertised on this page. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. Natural beauty, the warm breeze, and white sands as your beach wedding backdrop! Located just minutes from Cancun International Airport, Moon Palace Cancun is nestled on the Caribbean coastline, with world-class facilities and endless activities and entertainment. Its a huge resort but you dont feel like a number, the personal attention to detail and willingness to handle any concerns are the best. An aerial view of The Grand at Moon Palace Cancun. However there are golf carts and shuttles available all the time to take you wherever you need. Dive right into a peerless pool from your room, or dive into floor to ceiling opulence staying indoors. And you can only use these credits on certain items At all other times 1 free room for every 10 rooms-11th room is free. I ordered the Squid Ink Risotto was impressed. 2 Guests. The only negative about this pool is that is wasnt heated, but it was really hot so it didnt really bother us.6. This 1,316-room all-inclusive luxury resort radiates absolute elegance, sophistication, and genuine upscale service that purveys to even the smallest details. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. My kids loved her. Discounted room rates and special inclusions are available for wedding groups with 10+ rooms. Pools (childrens): (2) A kids pool is available in the Sunrise section for children ages 4-12. An adults-only luxury oasis of perfection. Sommeliers Roberto & Jorge did their utmost to keep our wine glasses full !!! My daughter adored her. Do you have any special requests?). Gym- Gym in Grand in beautiful, however there were young children allowed to use the treadmills and elliptical. The weather was perfect (temp ~high 70s/low 80s). An excellent option for a diverse destination wedding guest list with friends and families from all walks of life. There was an error processing the request, please try again. Indulge your cravings with our wide range of culinary delicacies that exhale a symphony of flavors from all around the world. This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. Very nice waterpark and kids playroom. The rooms are gorgeous and have so many personal touches that shows they really thought about every detail. Personalization and individuality are key! WebMOON PALACE CANCUN - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico) Mexico Yucatan Peninsula Quintana Roo Cancun Cancun Hotels Moon Palace Cancun 37,536 reviews #24 of 42 all-inclusives in Cancun Review Save Share Chetumal Km 340, Cancun 77500 Mexico 1 (800) 943-5032 Visit hotel website Check In / / Check Audio-Visual: Moon Palace AV team Bring your big ideas to life with a highly customizable ballroom reception! Its very organized and there is a color coded system. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. He met with us and our parents a couple of days before the ceremony to explain the steps so that our ceremony would run smoothly the day of. 5-star beachfront property near Moon Palace Golf Club. 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