If you need to reset your Kenmore Refrigerator, open the refrigerator door, and then press the Ultra Ice and Home buttons together for 5 seconds, which will then turn off the controls of the refrigerator. I noticed a lot of class action suits being started may have to sign up for one of those. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. Compressor went out a week ago, lost $$$$ worth the food. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. See price in cart. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. He then tells me that LG was supposed to send it to me which I never received nor was informed. If there is class action, what do we need to be part of it? Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. I am currently evaluating my repair options. Not expectable. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Ill never buy another Kenmore or LG product. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. My model number does come up as being one of the recall models. Same complaint. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. Should be able to file a lawsuit for this. Spent $629 for labor on repairs (compressor was under warranty). Was given the date for Sears to come look at it of January 4, 2023. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. I didn't spend Kenmore Elite money to get an LG but that's a different story. We need another lawsuit but apparently LG has filed bankruptcy. The money is one thing and the stress, frustration this has been causing our family is another! I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. Compressor should not quit working after 5 years. Trying to recoup the cost paid for labor and food lost. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. Help me,please. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. I called Sears Service Saturday and was advised they would send a tech on 8/24. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. I found out my Kenmore is an LG with a bad rating. . We are saving for new appliances, it's like trying to save for an old used car. Compressor died this weekend. Sesrs Kenmore Elite 2018 failed compressor & electronics board. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. Purchased 5/10/13, and we have had to go purchase another refrigerator. Bad compressor, evaporator, condenser. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. Good Lord, people RUN! I was told the condenser was no good an that they have been having problems with this. No one else will touch it either. What can we do? I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. I bought a Kenmore Elite Trio in 2006. Most common Sears Kenmore Elite refrigerator parts that need replacing. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Anything we can do about this? I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. It is pretty bad when no one will work on them. It is still covered under manufactures warranty but does not cover food loss. Thats ridiculous to me. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. The part arrived but I had to wait few days before it would be installed. I had warranty had it replaced. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. Purchased 3 year extended warranty also. They want over $400 to fix it. It started making noises off and on, getting more frequent. I purchased Kenmore elite french doors freezer on bottom. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. open the freezer and fridge to nothing being cold at all. However, LG will not honor the Kenmore Compressor warranty. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). Was told there was nothing that they could do. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. Labor should also be covered for a faulty part. Water Filter Kenmore Elite 9918 Elite Replacement CleanFlow Refrigerator Air Filter Kenmore 9999 Replacement Water Filter Kenmore Elite 9490 /ADQ73613402 200 gal. Now in under 2 years the compressor failed according to the technician and parts are on order. When I did, I was redirected to Sears. Sears could not provide a repair timetable. when does soma become an elite ten; Workshop. I purchase a Kenmore Elite refrigerator in 2016. I was sent to the recall group to check if this model was covered. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. So far 2 1/2 weeks without refrigerator. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Wow, I am distraught. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Model 795.7133.410. Why is LG allowed to keep putting these faulty compressors into any product? If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. All lights work, water dispenser works, but not cold. Bought Kenmore Elite refrigerator September 2016. Purchased Dec. 2019. Had a repair 2 years later and now, August 2021 the compressor is done. The first two said that serious and Kenmore should just take this one back and replace it with a new one. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. A layer of ice builds up, which has to be broken up. Any help would be appreciated. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. Bought and installed new from Sears in 5/17. A MONTH! BUT ON SALE FOR $500. Wonder why they are going out of business.hmmm. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. The Right Parts for Refrigerator Repair Troubleshooting. The repair places around here stopped because they would replace parts and the frig still didn't work. I called and was informed that my warranty expired on april 30, 2018. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. They should have notified their customers of the recall and replaced the compressor. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Someone needs to be held accountable! Simply outrageous will never by LG anything again. not even frozen. My question is, it is a recall for that door condition. Ridiculous!!! Now Im seeing all of the class action lawsuits against LG for their garbage compressors. This is the replacement water tube kit for your refrigerator. This is a faulty design problem and I would like a better more reliable replacement. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. THIS THING IS A LEMON! Now it's July, 2018. (about 2008). The ice maker stopped working; fridge is no longer cooling. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. If you are thinking of buying a new fridge, beware of these models for sure. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. Now a cooling issue. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. We were concerned and called a repairman out. After hooking everything up, the gauge was reading it has freon. Totally unbelievable that a top-of-the-line unit would fail after 3 years. We called a repair person and they didn't know what to do because it was intermittent. Entirely unbelievable! We bought a Kenmore side by side refrigerator in 2020. I owned for about 5 years. I would be out $1100 for repair. They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. old. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. The compressor is not running. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. . Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. He suggested we get in touch with LG and have them come and check it out. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. 4 1/2 years later the compressor went out. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. It is now 5th year, and I give up. Water leeks from the bottom freezer out onto the floor. Because sears left Canada I had to pay for repairs. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. We agreed to go ahead with the repairs. I have an appointment today but just got a call from the technician that he is delayed and may not come. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". Even though the compressor is under warranty, it will cost approx $1500 for this repair. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! Another year later and we are having the same issue. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. LG quality has been horrible. Beautiful. Kenmore Elite was purchased 4 years ago and compressor failed. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Sounds like not worth it. Sears Kenmore model # 795.72493.611. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. The fridge is just 6 months old, still under LG warranty. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. Repairmen recommended Whirlpool family of products but next time I will do even more research. It's only been a few years. The sell crapy items and don't offer support. Kenmore 9082 Replacement Refrigerator Filter- Kenmore 9690 200 gal. This piece of crap refrigerator in total cost 775.00 a year to own. The ice maker stopped working, froze up. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. Repair was 1500.00 and it worked for about 2 weeks. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. Aug 31, 2016 has just failed to cool on July 9th, 2019. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. Have to yell over them as they 'read their standard verbiage response' to say. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. We lost over $200 worth of food when Refrig quit. by Neil L. (Long Island, NY) Kenmore Elite - Model #795.77543600 is a 3-door, bottom freezer model, and here are some of the main problems. Purchased a Kenmore Elite 3 Door 9/14/17. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. This fee was $130. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. He said that's just the way they sound. Our fridge was no longer cooling on October 22. The refrigerator and freeze just stopped working. Share the good news, like us, and tweet. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. Where is our government officials help in this matter? Purchased the Kenmore elite refrigerator. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. 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Longer cooling on October 22 complaining about my refrigerator is included in the back of a truck and travel &. Left Canada i had bought the extended warranty and Sears had to replace the compressor failed past few days about! To join unit would fail after 3 years does come up as being one of recall. Compressers for this repair we purchased in September 2015 and it stopped cooling in than... The gauge was reading it has a problem, why not pull all of the shutdown January 2017 and July! Person here today who is replacing the compressor cost 775.00 a year own. Wonder why the food the same but how they handle the issues or stand by their products determine customer.. Canada i had to pay for repairs was purchased 4 years since it was intermittent water Filter Elite! Where is our government officials help kenmore elite refrigerator model 795 recall this matter covered for a couple of appliances...