Get Quote. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. The below warranty & refund policies refer to each specific brand that we offer. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. We will also notify you of the approval or rejection of your refund. Lithium Ion cells can "fall asleep" which can block your battery from charging. The battery is sealed and cannot be opened or fixed. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. Valid forms of ID accepted are: US, Canadian or Mexican Driver's License, US State ID, Canadian Province ID, Matricula Consular, US Military ID, Passport, US Laser Visa, or US Permanent Resident Card. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. SHIMANO has the system to hold the genuine parts for maintaining the best performance in stock and deliver them to your hand as fast as possible when needed. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. QuietKat does not accept direct returns of products sold through authorized retailers. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. Double tap (very fast) the Power button on the LCD Display to reset the Trip mileage. Brand new: Lowest price. 10 reasons to buy. Brochure. Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. Below is a list of the models that can be sent to Canada: Summit 48V, Rubicon 48V, Sedona 48V, Catalina 48V Santa 48V, TrailMaker, TrailClimber, X-Cursion, Newport, Malibu, Alpine, Sierra, XB-504, Cabo Cruiser (500w). Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. Please reach out to us if you need more support. AmericanElectric does not offer this warranty on products purchased from second-hand sellers, non-authorized AmericanElectric dealers, products purchased used, products purchased via outlet centers, etc. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at Service@ewheelsdealers.com. 3.7 3.7 out of 5 stars (28) $299.99 $ 299. Clear All. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. On the other hand, if parts are needed, they are available at retail price from AmericanElectric. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. Please contact your local customs office for information.To avoid a delay in receiving your order from customs, consider the following: If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. 73,492 in India. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY,PLEASE REGISTER YOUR BIKE HERE. This will help determine shipping damage vs usage or disassembly damage. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Example 9:00 am. Pinpoint the locations of all defects. Then the six pin scooter plug works ok for the 5 small motor wires. We also offer a 30-day manufacturers warranty on certain parts, such as: pedals, cranks, bulbs, mirrors, rear storage, alarm system, etc. Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Refund or Replacement within 30 days of receipt . Merchandise must be received in 100% new, re-sellable condition. Pick up a spare battery today or check out our other great Parts and Accessories. We are not responsible for any delays in transit. A 1% fee is added for every mile over 10 miles on the odometer. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. To be eligible for a return, your item must be unused and in the same condition that you received it. We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Sign only for the type of unit you receive. Water damage is not covered under our standard warranty. Exide explorer battery for tvs appache rtr 200. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. Enter for a chance to win a $500 JUPITER Gift Card. and in the original packaging. ElectricByke.com is an authorized dealer for all of the brands on our website. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Disk brakes provide much better stopping power than rim brakes, but sometimes they can squeak. The Jupiter Bike's lithium battery sits in the front wheel while the motor sits in the rear wheel. Several types of goods are exempt from being returned. JupiterCare for All JupiterBikes Extend your JupiterBike's warranty to 2 years with JupiterCare and receive unprecedented damage coverage, replacement parts and priority support. Customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to EUNORAUs warehouses located in the U.S. We will finish the inspection within 5 days after receipt of the product. As the buyer, it is your responsibility to find out that information before you order. Include all original packing materials, manuals and accessories. Take photos of any damage that is found and date the images when possible. Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer/store will refund you. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact info@electricbyke.com via email. Delivery appointments can only be scheduled Monday thru Friday. Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. Headlights working well.Battery changed once only. Frame: 6 months from the day of purchase. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. An additional $50 freight delivery fee is charged for shipping to New York City (Zip codes ending in 100-104, 110-119, 150-196), Marthas Vineyard and any island delivery within the 48 contiguous United States. In the case that the model is no longer in production, a replacement will be made with an equivalent model. $999.00. It does not apply to misused or broken parts caused by the user or by any other event(s). Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated basis. REPORT ALL CASES OF ACCIDENTS OR DAMAGE!WE REQUEST THAT YOU REPORT TO US ANY CASE OF DAMAGE, ACCIDENT OR THEFT. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. This includes a 5 years warranty on Frame and Fork. Outside temperature, rider weight and wind to name a few. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. Replacement frame may be from X-Treme scratch & dent stock. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. The item will be delivered via a lift gate truck with one delivery person. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. Please try to stay in this range, the timing on this step is important. How far can I go on a single charge? Import duties, taxes, and charges are not included in the item price or shipping cost. Pick up cartons if you can. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. Warranty service for Revolve is provided only through its licensed distributors or retailers. If returning or exchanging an item at an AmericanElectric store, a valid photo ID is also required. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. QuietKat would arrange for, and cover the return shipping fees. Exchanges We only replace items if they are defective or damaged. It is available in 6 variants and 16 colours with top variant price starting from Rs. Laws are different in every country and we cannot keep up with them all. ________________________________________________________________, REVOLVE WARRANTY, REFUNDS AND RETURNS POLICIES. Customer is responsible for the proper packing and return of the defective parts. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. The battery should not have a percentage of nominal charge retention of 60% or less. If there is any item damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged. 4 on 3 reviews. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. Describe the damage accurately. FAILURE TO DO THIS WILL VOID THE WARRANTY. $299.99. Non-consumables: 6 months from the day of purchase. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. (contact ECOTRIC Support for a return label at service@ecotric.com ). Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. In all cases, the supplier policy supersedes ours where there are differences. If the bike has been used in excess of the nominal (<10 miles) test ride or shows signs of abuse, excessive wear and tear or damage there will be a 20% inspection, re-packaging and re-stocking fee withheld from any eligible refund in addition to actual costs associated with the repairs. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. Tube replacement will remain at X-Tremes discretion not to exceed sensible amount. WE WILL INSPECT EACH BATTERY TECHNICALLY. If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required"). If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Estimated Range. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. A fixed delivery time cannot be scheduled. Frame replacement is for manufacturer defect only. Free home delivery and installation. Full directions for changing the battery can be found in the user manual, or online by clicking your bike below, then clicking User Manual. We will pay for standard shipping service costs on the first & second warranty shipments to the purchaser. Spare battery for Discovery and Discovery X5 Electric Bikes. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. The battery is rated for 800 charging cycles before it should be replaced. << Click on brands below to go to your brands warranty/return policy >>, _________________________________________________________, ECOTRIC WARRANTY & RETURN POLICY (updated as of 3/12/2020). We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. EXIDE BIKERZ (12BV5L-B) - A super-sealed and spill proof battery with no leakage. X-Treme requires that defective batteries be returned to us for repair or exchange. NAKTO can supply a return label with a shipping and a restocking fee being charged on receipt of an undamaged E-Bike with no missing parts. There are many different variables that can affect max distance. Your initial posting puts you in line for the next technician to assist you. Throttle vs. Warranty applies to original bicycle purchaser. $74.95 - ONE Year Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. Please reach out to us if you need more support. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. We will not accept freight damage claims later than 15 days from receipt of product. All warranty claims must be accompanied by a written description and digital photographs or video of the failed or damaged part. If you dont see the email with your tracking number in your inbox, please check your spam folder as well. *ETA when in stock and within continental USA only. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. We accept a return on products. Bikonit would arrange for and cover the return shipping fees. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo@staging.quietkat.flywheelsites.com. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. For this reason, we make two distinctions with respect to customer returns as follows: Shipping damages must be reported to NAKTO E-BIKEwithin 48 hours after shipments arrival. If you need to exchange it for the same item, send us an email at. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. . Jetson's online community has lots of intel, and our in-house virtual assistant, J., can assist you via chat 24/7. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product sold by a non-authorized reseller or retailer. 3.4 out of 5 stars (3.4) 5. Fees and Charges Related to Refund or Replacement. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. Proof of purchase is required for activation. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. To check the Speed Limit setting, hold down Up Arrow and Down Arrow for 5 seconds. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. was $999.00. Please request a Return and Exchange Authorization. If a credit card is not on file you will receive a bill for this charge. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. *. We urge you to read each warranty and return policy thoroughly before purchasing an item.If you have any issues with your product, please email us at support@olympicbreeze.com and we will assist you in filing a warranty claim with the manufacturer. You must be present at the location and time of pickup. To receive a refund or credit, items must be returned within 10 days of original shipment date. In order to process a return, you must email us at:office@GreenBikeElectric.com. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . This section will give you the essential information about what to expect with the delivery of your item. 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