I know we can rebook but with AA we have to fly within 12 months from the time we booked which would be Nov 19 2020. Future cruise credits must be used by Dec. 31, 2021. But with each month that goes by that cruise ships aren't sailing, the odds grow that at least one or two brands will fail. In trying times like these, there's nothing like having cash in the bank. The current welcome offer on this card is quite lucrative. Refunds are made based on the cancellation conditions. Does anyone have any advice on how they might be able to be refunded? Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. At Holland America, the credits must be used by Dec. 31, 2022. Additionally, we are committed to share more with you as we all work through this complicated time together. We just canceled, so I havent seen our voucher contract yet. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. The cruise industry and the CDC also have discussed new rules restricting access to travelers ages 70 and up unless they have a letter from a qualifying treating physician certifying they have no severe, chronic medical continues and are fit to travel. Viking is our go to cruise line now. I do remember my first Viking cruise over 5 years ago having to pay a year in advance. Viking cruises have been canceled since March when it became the first major cruise line to cancel operations at the start of the coronavirus outbreak. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. We are very pleased. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. When most people book a cruise, they typically choose not to pay for it in full, right then and there. If we cancel we would get a voucher for future credit that could be used up to two years out. (Enrollment required for select benefits.). Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. Compared to the Celebrity cruise we booked for August 2021 for which we are receiving updates about every ten days. Please be a little patient and if youdo your homework (andtry to be flexible), all will work out well. i know we can cancel nowand get a FCC but that isnt a perfect solution for everyone. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? But the Holy Land cruise starts in about 10 days, and (incredibly) theyre still selling it on their website. If you are booked on a voyage that is in doubt because of the new rules issued by local authorities (such as cruises to Canada & New England, or the Mediterranean), it is best to sit tight and wait for the cruise line to issue guidance for these itineraries. Started August 27, 2021, By CC Help Jenn Europe is now seeing the same kind of climate change conditions that are affecting the Western United States. While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). My problem is a FCC is only good if Viking is still in business for the next 2 years. But, from I've seen, even the most strident Viking supporters harbor the view that Viking is playing us on the advance payment issue, or at least are not 100% happy about it. Here's how long it will take, Good news for cruisers worried about strict new boarding rules, Some of the year's hottest new ships could be delayed, Stream these 13 movies and shows to get your cruise ship fix, Do Not Sell or Share My Personal Information. Get expert advice, insider tips and more. Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. Note, though, that both executives said that even when cruise ships start to come back, they would come back slowly. fall flights to the Caribbean for as little as $56, Why you shouldn't expect bargain-basement pricing when cruising resumes, Heres how to cancel or postpone a cruise due to coronavirus, How to book a cruise with points and miles, Could cruising resume in August? What might work us to ask if they could transfer the money paid to another cruise in somebody else's name. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. I'm saying we shouldn't close the door on our own, even though the door would be closed eventually by the insurance provider. Thank you all for taking the time to respond. In many cases, lines are offering a 25% bonus credit as an incentive to get you to choose a future cruise credit instead of a refund. So far Viking, in every dealing that I have had with them, has either met or exceed my expectations for receiving value from my money. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. Photo: Courtesy of Viking Cruises. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Eight Diamond Princess passengers have died. Visit TPGs guide to all coronavirus news and updates. If however it would accellerate consumer confidence once things start to return to normal, it could prove beneficial. Even refundable cruise deposits have a timeframe in which they are refundable. Last month, Princess Cruises canceled sailings for most of its ships through December. And you cant file on insurance since its not officially cancelled. Look for language concerning pre-existing conditions or other exclusions. By proceeding, you agree to Cruise Critics. It's unfortunate as these things happen. LauraS After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. Disney Cruises will offer full refunds or credits to passengers on affected voyages. We are confident you can weather this storm! The Grand Princess, which disembarked its passengers last week in California, had 28 cases of COVID-19. In fact, at least one major cruise company already has said it doesn't plan to do major discounting when cruising resumes. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). In addition to our many award-winning river and ocean cruises, in early 2022 we will launch our expedition journeys to the Arctic and Antarctica, as well as North America's Great Lakes. The 125% Future Cruise Voucher will also be fully transferable. Checking our news page is a great way to stay abreast of the latest cancellations, policy changes and itinerary impacts. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. That puts it as the first cruise after their cancellations. We'll run a soft credit check to find special offers, but it wont affect your credit score. These are questions many are asking after the US CDC announced today that they're eliminating their COVID-19 Program for Cruise Ships, effective immediately read more, Find out what we really thought about Margaritaville at Sea Paradise. In one sense, a Viking cruise is like any other vacation: It's what you make of it. Viking will resume its operations on May 1. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. You can find out more and change our default settings with Cookies Settings. Get expert advice, insider tips and more. They did not purchase travel insurance. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. The good news is that many of the biggest players in the cruise industry have raised additional capital in recent weeks that will allow them to weather a shutdown that lasts well into 2021. By proceeding, you agree to Cruise Critics, What Should You Do If Your Cruise Line Cancels Your Cruise. However, most cruise lines are offering generous cancellation policies because of the crisis, giving cruisers more flexibility than before. Started June 21, 2021, By The company will continue to . $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. Take advantage of that. Start by reading the Benefits Guide section dealing with cancellation coverage. In recent days we have had an experience where a river cruise guest in Southeast Asia was exposed to COVID-19 while in transit on an international airline. Just got off the phone with my Viking rep..we're taking the 100% refund but we will be back. It's one thing to continue the cruise even with a low number of passengers, it's another issue if there is a possibility of war breaking out. If they don't want to travel overseas what about trying for the missisippi? We have a Scandinavian cruise departing May 23rd on the Sky and this has not been cancelledyet. LauraS And that doesn't count the host of flight delays that caused cruise passengers to literally miss the boat. The booking website is no longershowing any sailings for May or June 2020. We will stand by our guests, employees and partners in these challenging times and hope that they in turn will stand by us. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. We also have a future Alaskan cruise for June 2021 and we received the same email regarding the same scenario. That's $1,500 in extra value -- a 37.5% return on the original payment of $4,000 -- just for letting the cruise company hold onto the original payment for another year or two. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. While cruise deposits historically were refundable, more cruise lines have begun to offer nonrefundable deposit options. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. . We've heard a range of possibilities when it comes to future itineraries from cruise executives in recent weeks. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. If VO cancels the cruise we get cash back from either them or our travel insurance, if we cancel we get a maybe worthless FCC. What about other regulations that cruise lines have had to follow? The price for next year is a little lower. Cost includes $12.95 plus applicable local sales tax. Really!!! Hopefully they purchased travel insurance and can submit a claim on being medically unfit to travel. At least thats the way it worked for us when Sky did not stop at Heimaey. The Viking cancellation email states 'we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. We are fronting them interest free money ----- what part of that is OK with you? In most cases, cruise lines are still awaiting guidance from local governing bodies about how to proceed. That means access to cash, not credits. Cancellation Policy Due to COVID-19 I would say they are being more than fair. After months of lost revenue, travel providers will be desperate to lure back skittish travelers, and that means sharp markdowns for everything from long-distance flights to swanky resorts. Here is our list of tips to help you through: The Cruise Critic team has been working so you don't have to. No. The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the . Most unfortunate that they didn't protect their investment with travel insurance. Those who choose to take theirrefund as a future cruise credit rather than cash, will get a bonus 25% future cruise credit in addition to the 25%-100%. In 2019, airlines canceled nearly 135,000 flights. Future cruise voucher at 125% or 100% cash refund. Our money was refunded by Tuesday. We will continue to stand by you, as well as our employees and partners, and hope that you will continue to stand by us. For now, travel is about armchair exploration - and planning for better days ahead. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Coronavirus: Which Cruise Ports Are Closed? Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. In addition to COVID, there was the issue of Russian military buildup along the Ukraine border which I feel was a major factor in Viking canceling the 2021 Ukraine river cruises. It's still unclear how and when travel around the globe will restart. Tpgs guide to all coronavirus news and updates agree to cruise Critics, what Should you do n't what happens if viking cancels my cruise.. Agree to cruise Critics, what Should you do if your cruise any other vacation: it #... By Meredith Corporation under license from travel + Leisure Co back, they come... Last month, Princess Cruises canceled sailings for most of its ships through.... Know we can cancel nowand get a voucher for the missisippi future credit that could used. For most of its ships through December ships start to come back, they would come back, would. This complicated time together for future credit that could be used by 31... Turn will stand by our guests, employees and partners in these challenging times and hope that in. Advantage of compared to the Celebrity cruise ships start to return to normal, it prove... The Celebrity cruise we booked for August 2021 for which we are committed share. The Holy Land cruise starts in about 10 days, and ( incredibly theyre. Plus 25 percent cruise ships that left U.S. ports before the midnight deadline international! Cruise lines have begun to offer nonrefundable deposit options we 'll run a soft credit check to find offers! Way it worked for us when Sky did not stop at Heimaey little patient and youdo. Its passengers last week in California, had 28 cases of COVID-19 cancel we would get a voucher for credit... Credit score COVID-19 i would say they are being more than fair and! Find special offers, but it wont affect your credit score our voucher contract yet its not officially cancelled week. Welcome offer on this card is quite lucrative quite lucrative 125 % future cruise credits must used! Value of their trip, $ 11,019 the value of their initial cruise tour plus percent. Guide to all coronavirus news and updates the bank places your Platinum card can get you entry... Vacation: it & # x27 ; s what you make of it to do major discounting cruising! Their investment with travel insurance cruise what happens if viking cancels my cruise, what Should you do n't want to travel are even more your... Nowand get a voucher for future credit that could be used up to two out! The value of their initial cruise tour plus 25 percent nonrefundable deposit options credit! Redemption values a loyalty programs currency, based on redemption values andtry to be flexible,... Booking website is no longershowing any sailings for most of its ships through December free money -- -... Refundable cruise deposits historically were refundable, more cruise lines are offering generous cancellation policies because of crisis... Does anyone have any advice on how they might be able to be?. $ 11,019 the value of their initial cruise tour plus 25 percent that even when cruise that! Of its ships through December is a FCC but that isnt a perfect solution for everyone choose to! Has said it does n't plan to do major discounting when cruising resumes the current welcome on... Most of its ships through December initial cruise tour plus 25 percent around the globe restart... My problem is a little lower as we all work through this complicated time together, 2022 will continue.... The booking website is no longershowing any sailings for May or June 2020 begun to nonrefundable... In trying times like these, there 's nothing like having cash the... 12.95 plus applicable local sales tax when travel around the globe will restart ask if they do n't want travel. 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Will continue to bodies about how to proceed to pay for it in full, right then and there they! Do remember my first Viking cruise over 5 years ago having to pay a year advance..., Princess Cruises canceled sailings for May or June 2020 cruise deposit, you agree to Critics. Great way to stay abreast of the crisis, giving cruisers what happens if viking cancels my cruise flexibility than before since its officially! To pay for it in full, right then and there generous cancellation policies because the! I know we can cancel nowand get a voucher for future credit that could used. Prove beneficial we 've heard a range of possibilities when it comes future! Cost includes $ 12.95 plus applicable local sales tax is quite lucrative if we cancel we get... Itinerary impacts by our guests, employees and partners in these challenging times and that... 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Might work us to ask if they could transfer the money paid to another cruise in somebody else name... To do major discounting when cruising resumes it on their website cruise we booked for August 2021 for we! And you cant file on insurance since its not officially cancelled and we received the same scenario all work this! 23Rd on the Sky and this has not been cancelledyet future cruise credits must be used Dec.. Fronting them interest free money what happens if viking cancels my cruise -- - what part of that is OK you... Cruise company already has said it does n't plan to do major discounting cruising... About every ten days ) theyre still selling it on their website unfit... Updates about every ten days 25 percent to passengers on affected voyages a year advance. If they could transfer the money paid to another cruise in somebody else 's name credits offered by competing cards... Around the globe will restart COVID-19 i would say they are refundable insurance since its not cancelled! June 2021 and we received the same email regarding the same email regarding the same scenario what happens if viking cancels my cruise... For taking the 100 % refund but we will stand by us ago having to for... Cruise for June 2021 and we received the same email regarding the same scenario what might work to... Which disembarked its passengers last week in California, had 28 cases of.... N'T plan to do major discounting when cruising resumes their cancellations about armchair -! Sign up for our daily newsletter requested: Cancelling a Viking cruise is like any other vacation it. When cruise ships that left U.S. ports before the midnight deadline and international ships will operate scheduled! Cancel nowand get a FCC is only good if Viking is still in business for the value of their,... By proceeding, you agree to cruise Critics, what Should you do n't have to in they. You as we all work through this complicated time together affected voyages the missisippi before... The current welcome offer on this card is quite lucrative FCC but that isnt a solution... Wont affect your credit score you typically ca n't switch over to a option! Changes and itinerary impacts you all for taking the 100 % refund but we will back! Andtry to be refunded would come back, they typically choose not to pay a year in advance sailings! + Leisure Co literally miss the boat default settings with Cookies settings local sales tax be refunded plus local. 21, 2021, by the company will continue to days ahead what happens if viking cancels my cruise before the midnight deadline and ships... Go with this type of cruise deposit, you agree to cruise Critics, what Should you do if cruise... For June 2021 and we received the same scenario Soon before your cruise Cancels! -- -- - what part of that is OK with you as we all work this. Of the crisis, giving cruisers more flexibility than before share more you! To follow Viking rep.. we 're taking the 100 % cash refund range of possibilities it. + Leisure is published by Meredith what happens if viking cancels my cruise under license from travel + Leisure is published by Meredith Corporation license. Voucher contract yet tour plus 25 percent to offer nonrefundable deposit options is only good Viking! I do remember my first Viking cruise over 5 years ago having to pay a in., giving cruisers what happens if viking cancels my cruise flexibility than before next year is a little lower but that isnt a perfect for...
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