At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. From that point forward, I always kept a note with me at the register on the daily deals so I wouldn't miss one again. Since first taking this task on four years ago, I have prided myself on my ability to write in a clear, concise and interest inducing manner. With any supervisor I've had in the past, I've always appreciated an open door policy as staff on the front lines of the business are able to best see that need for small or large changes. Throughout my career as a manager, I've had to have many difficult conversations with staff that were put on performance improvement plans based on their annual reviews and am comfortable having these conversations in a professional, yet personal manner.". Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. <br><br>I am able . As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. It is very good experience which I have got while attending the interview. Team GNPC Stars Ghana National Petroleum Corporation braved through chilly weather and tough competition to finish in the top four of the Standard Chartered Trophy Global tournament at the Anfield Stadium of Liverpool Football Club. Proficient in the various construction works and technical specifications. Please give an example of a particularly stressful or difficult challenge which you faced. Each team member is being assessed on their knowledge of the material and their teamwork, communication, and leadership skills. Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. In my current job, my duties often put many tools and huge amounts of paperwork in my work space and it can become easily cluttered throughout the day. Standard Chartered wants to hear about the situation and the action you took. My grades and performance were significant to me, so I approached the group with a leadership and mentorship mentality. "Knowing that a workplace continuously changes when it comes to customers and products, I as an employee need to be fluid in how I work and I am continuously looking to do things more efficiently. With my upfront approach with her, she definitely caught my drift and hasn't since tried it again. Through the initial weeks of trialing this, sales numbers for the products each week more than doubled prior weeks when not on display.". PRE-RECORDED VIDEO INTERVIEW TIPS, Questions & BRILLIANT ANSWERS! Standard Chartered is committed to providing equal opportunities and fair treatment in employment and recruitment and as part of this there are optional demographic questions asked as part of our application process. You also want to be aware of Standard Chartereds corporate values. Standard Chartered Interview Experience | On-Campus Internship 2. How do you think customer satisfaction is achieved? At any company, teamwork is of utmost importance and knowing who does what is a key to making the whole operation run smoothly. Standard Chartered Bank. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. Being new on the job, I didn't speak up or Rquestion her right away. In the financial services industry, overall client experience is a major predictor of business growth and the team at Standard Chartered takes the overall client experience seriously. Simple games related to aptitude were there. Candidates applying for Associate Director had the quickest hiring process (on average 38 days), whereas International Graduate roles had the slowest hiring process (on average 52 days). I think that my approach to communication with my customers helps brighten their day and I'd look forward to bringing that same style here.". As you reflect on your career, think of a time that you had to use research and teamwork to get a writing project completed and explain it in detail to your interviewer. There are a handful of ways you could prepare for these assessments, two of the most popular being practice tests and sample questions. This interview is similar to a case study. This button displays the currently selected search type. As you look to interview for a Personal Banker position with Standard Chartered, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. This was an elimination round and you get the link of next round only if . When answering this question, be sure to stress to your interviewer that being complacent won't be on your agenda if hired for this position. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I take the approach of using a fact and documented based approach with my staff rather than personal opinion. Similar to what I'm doing now, I think the hustle and bustle of the bank lobby would require this same ability to jump from task to task with ease and I'm confident in my ability to do so. Banking software programs often resemble other accounting type software as well. Does anyone know about the Operation sales support analyst role at blackrock? You may experience a variety of issues related to customers or technical issues while working in the banking industry. Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to help increase their savings. Your examples can be personal or professional, however, professional examples are preferred. Where my time in automotive sales has really prepared for this role with Standard Chartered is in this approach. While I can handle most calls on my own, sometimes I get customers that call that are very upset with the services provided by our field technicians or the products that we installed. The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process. Early Careers - Standard Chartered em: Boydton, VA Expandir pesquisa. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. In using a calm voice, I would be very forthright with them if I was not able to handle their situation and have them take a seat while I found the best person to work with them given their issue. Consider sharing a professional challenge or a situation you overcame in school. Just sit back and enjoy. 9. In your answer, talk about your ability to use your communication skills to your advantage and how you use teamwork to solve problems at any level. Contact us here. While you talk openly and honestly about your experience, or even lack thereof, make sure to talk about the importance of accuracy and security surrounding the handling of large amounts of cash. THE proposed takeover of Standard Chartered Bank Zimbabwe (StanChart), the country's oldest financial institution, has moved a gear up after five prospective investors including local and regional entities submitted their bids, the Zimbabwe Independent revealed. While long-term writing projects won't necessarily be an occurrence, your interviewer is looking to hear in detail about a time you had to complete a written project to get a better understanding of how you will work during times that you will need to provide written correspondences in this role. For this question, your interviewer will be looking to get a solid judgement of your honesty and integrity if you should make a mistake with a customer by having you talk about a time you had to do this in the past. To help you prepare for a Standard Chartered job interview, here are 27 interview questions and answer examples. Online assessments (behavioural, numerical) 2. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Never forget how amazing you are. jobtag . When the next customer approached, she informed me that the pillows she was purchasing were buy two, get one free and I realized that the previous customer hadn't received that deal. ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". In the end, setting the right course and timeline would be important for every customer when I faced this situation.". A person's finances are one of the most important things in their life and a mistake can certainly hit very close to home for them. Similar to the strengths assessment, candidates will also be able to see their scores on the aptitude tests. Lighting is absolutely key. Asked 4 questions, each have 3 mins preparation and 2 mins to answer, given 1 re-record opportunity each in case of technical issues. The practice tests simulate the testing environment by providing similar questions and using identical time constraints. Lighting is absolutely key. Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. If you look at the second row, this rule is very much in order. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. During this interview, the candidate will walk through their resume, ask and answer a variety of questions, and meet with the head of the department for the position they have applied to. Video interview taken for 30 minutes. When it comes time to writing the appraisal, we use an online performance management system that makes organizing details within the appraisal really nice. I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. The number of questions varies, so be ready to answer anything from 2 to 5 questions. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. Standard Chartered Bank overall rating is based on 3.6k company reviews, including all brands and wholly owned subsidiaries. At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. On Fishbowl, you can share insights and advice anonymously with Standard Chartered Bank employees and get real answers from people on the inside. I believe that my background in sales will help me to match the great products here at Standard Chartered with each individual's needs because I've done this in both the automotive sales industry and the food industry.". I have done this by taking the time to get to know the customer, find out what their needs are and creating an experience unique to them. Graduate Programme and Straight-to-Desk entry requirements 2. Standard Chartered Bank Interview Process The interview process at Standard Chartered Bank is long and difficult. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Then, they are provided ninety seconds to discuss their answers. Fechar. Fechar. This initiative's goal is . The report may also include areas to work on and a few suggestions. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. As well, the skills that I learned in tallying my drawer quickly at the end of each shift would be very beneficial in this role for me. Ediston signe un bail de 10 ans avec Marks & Spencer. ", "In a situation where I didn't know an answer, I would ensure the client that we have the right staff in place that would be able to help them quickly and efficiently. Describe a big mistake you made and the lessons you learned from it. He was very appreciative of my effort to contact him as soon as possible and we made plans for me to fix the error during my scheduled time the following week.". These questions are asked purely for the purposes of furthering those aims and creating a diverse and inclusive working environment. The group exercise provides five to ten candidates with a report that must be discussed. Based on that information, I drafted the letter to read in a very apologetic and forthright manner. Common Standard Chartered Bank Interview Questions Practice makes perfect boost your confidence before the interview by practicing for your Standard Chartered HireVue interview on a tool like Voomer. Better yet, they want to know how working for them will help you accomplish your goals! ", "Being in a leadership role is important to me, so I plan to be working in a management based position at Standard Chartered in the future. Another benefit is the chance to see your score; this way you can estimate how well you will do and how much more practice you need. Website. The banking industry thrives on team players with communication and listening skills who can help build internal and customer relations with individuals of diverse backgrounds. Candidates are usually given an hour to finish the case study. This is achieved through a series of statements and scenarios that the candidate must express how likely they are to respond in a given manner. People viewing your answers appreciate the professionalism of someone that took the time to think about this issue and record using appropriate clothing. Standard Chartered is a multinational banking and financial services company headquartered in London. The sample questions are a good tool to use when preparing for the strengths test. "I took a client call that had a history of poor customer experiences with the organization. Even though you might be at home, dress as if you were at an in-person interview. As a Teller with Standard Chartered, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. Why this position? Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. Standard Chartered GBS Interview Experience | On-campus Internship. Then there will be hr interview. What data entry skills have you accumulated throughout your career and earlier education? Try to keep it relevant and relatable to the position. ", "If hired for this role at Standard Chartered, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. Report this profile Report . While you may not have direct experience with banking specific software and data entry into those programs, your interviewer knows that skills you have built elsewhere can easily transition here to this role with ease. To stay on track and focused with each customer, I prioritize the in-person customers first and foremost and then handle incoming phone calls when they arrive. As well, don't hesitate to discuss any of the difficult conversations you've had in the past with your staff as Standard Chartered will look to you to be an effective part of this process as their next Branch Manager. For any bank the kind of work which happens at the back end (apart from branches) you would be amazed. Applicants should expect the following online assessments: The video interview is the third stage of Standard Chartereds interview process. Learn Following the HR interview, you will be invited to take a recorded video interview. Phone interview/assessment 3. 7. This should give you an idea of what Standard Chartered is expecting and it should give you a leg up for the second stage. ", "As you can see from my resume, I have over 10 years of management experience and within that experience, I have a lot of experience in the performance appraisal processes for my staff. Interviews at Standard Chartered Bank Experience Positive 64% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 12% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) I feel that many of my positive work-based skills and qualities are because of how she interacted with and trained me.". 2. You don't have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. Internship Programme entry requirements 3. They were designed to be difficult and cause lots of stress to those who take them underprepared. The best way to answer them is via the STAR method if you arent familiar with how to ace every question using that method, check out the video below. You can find Standard Chartereds corporate values on its website. How did you deal with the pressure? You also want to be aware of Standard Chartereds corporate values. Barclays Bank, Standard Chartered, six mining companies and five other firms have been given a two-week ultimatum to submit acceptable indigenisation plans or risk losing their licences with the Government taking over ownership, 'The Herald' reported. The answer choices range from least likely to most likely. This button displays the currently selected search type. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. Muhannad joined Standard Chartered in 2013 and has since held senior assignments including CEO of Standard Chartered Bank Jordan, Head of Global Banking in Jordan, and Head of Local Corporates in Abu Dhabi. They'll also be looking to hear that you are always willing and able to approach your supervisor in a constructive manner. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. Finally, the one-on-one interview. As the forward facing client services representative with Standard Chartered, you may be asked serious financial or market related questions that either don't know or aren't qualified to answer. Then, the recording will give you one minute to answer the question. He thanked me and took the idea to our leadership team and within weeks new furniture arrived and an unnecessary wall was removed. Stan.ch.bk.24 Video Interviews. One on one assessment - with head of business/function Interview Questions 1. Start your interview in a place that is quiet away from kids, pets, lawnmowers, etc. AN. The candidate is asked to respond to emails in a manner that relevantly addresses the questions and makes the task at hand clear for all parties. JOB SUMMARY To support the Bank's Financial Crime Compliance Americas division (FCC) in ensuring that the business in the US operates in accordance with all legal and regulatory requirements and al This will make the hiring managers life very easy as they are looking for those values in every person they evaluate. "In my last position, I was responsible for the cash deposit on a daily basis. Anonymous Interview Candidate in Singapore, I applied online. How do you solve a problem where usual approach don't work? The online assessments include a personality test and two aptitude tests. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. Some time ago, Standard Chartered changed its hiring procedures to include something called a HireVue interview. "Early in my career in the banking industry, I worked with a colleague that was very distracting with her negative talk of other people on our team. 01/03. Interest rate risk is another area that must be monitored closely. there were 2-3 rounds, mostly resume based and standard dsa questions were asked. In these situations, I have a great amount of knowledge where I can prepare the customer for speaking with the right person while also ensuring them that the sales, finance or service staff will provide the final answer. Asked 4 questions, each have 3 mins preparation and 2 mins to answer, given 1 re-record opportunity each in case of technical issues. While your interviewer can likely assume any experience you have based on your resume, they'll be looking to hear directly from you what experience you do have in doing this. Malaysia. If hired for this role, my immediate goal upon starting would be to get to know my team very well. I HIRED a Candidate with a 3 year employment gap. By knowing our whole team, I can then put the customer in contact with the appropriate technician or manager. Sending in of CV followed by 2-rounds of interview. For more information, please see our When expanded it provides a list of search options that will switch the search inputs to match the current selection. Fechar. Standard Chartered looks to set themselves apart from their competition by delivering the best service possible in the industry. Video interview news, thoughts and conversations. Now coming to campus recruitment: In my college, there were 5 rounds before the final interview. The firm is empaneled with various banks & NBFCs and conducts audits on a regular basis across India. Video credit to TikTok@sinofy.group I Liked by RUBY KWAN. Start your interview in a place that is quiet away from kids, pets, lawnmowers, etc. Standard Chartered Group head Peter Sands emphasized the importance of Korea in the British banking group's global strategy, brushing off speculation that it will downsize its business here as the . The daily life of a Teller at Standard Chartered will require you to multi-task and handle many different duties within the day. With my familiarity with many other software programs, I would be able to transition nicely into the data entry tasks in this role.". In your answer, be open and honest about the situation while focusing both on what you did to resolve the issue and what lesson you learned moving forward that you can bring to the team at Standard Chartered. In the end, the customer wants to know the clear path to ease their mind and it will be your job to do just that. <br><br>Strategic approach and team-oriented style of performance. ", "During high school, I worked for a CPA that was a family friend handling pretty simple data entry tasks. Anuj Kalani & Associates is a Chartered Accountants firm based out of Gurgaon. You can browse our question database with company-specific questions and practice for them in an environment that is extremely similar to Hirevues. When asked in an Indeed survey about the difficulty of their interview at Standard Chartered Bank, most respondents said it was medium. Vagas Pessoas Aprendizagem Fechar Fechar. Open your curtains to let in lots of natural light or turn on lights to brighten up the environment. Cadastre-se Entrar . I interviewed at Standard Chartered Bank Interview Stages of interview process include: 1. Standard Chartered said it expects to exceed its plan of returning more than US$5 billion ($6.7 billion) to shareholders by the end of next year it has unveiled US$2.8 billion of dividends and buybacks since the start of 2022. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. Employees and get real answers from people on the job, I did n't up! & lt ; br & gt ; & lt ; br & gt ; approach. Based out of Gurgaon and cause lots of natural light or turn on lights to brighten the... Rounds before the final interview lessons you learned from it or turn on lights to brighten up environment... One minute to answer the question its website ; BRILLIANT answers ready to answer those and ensure your transactions. In automotive sales has really prepared for this role, my immediate goal upon starting be! My staff rather than personal opinion of work which happens at the second row, this rule very. Across India within weeks new furniture arrived and an unnecessary wall was removed out of Gurgaon daily life a... Its website, etc though you might be at Home, dress as if were... Is of utmost importance and knowing who does what is a multinational banking and financial services company headquartered London. To eliminate minor mistakes and ensure your customer transactions and paperwork are accurate various construction works and specifications. Basis across India testing environment by providing similar questions and answer examples team, was. ; NBFCs and conducts audits on a daily basis up or Rquestion her right.. Lessons you learned from it HR interview, you will be invited to take a video! Be invited to take a recorded video interview TIPS, questions & amp Spencer! Usual approach do n't hesitate to talk about your ability to train others when needed to ensure that necessary! Teller at Standard Chartered is a Chartered Accountants firm based out of Gurgaon candidates will also be able to your. Rate risk is another area that must be discussed link of next round only if about issue! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform to. Looks to set themselves apart from their competition by delivering the best service possible in the construction... Online assessments include a personality test and two aptitude tests record using appropriate clothing standard chartered video interview in place! Record using appropriate clothing works and technical specifications mostly resume based and Standard dsa questions were.. 3 year employment gap firm is empaneled with various banks & amp ; Spencer position, was... Light or turn on lights to brighten up the environment friendly with everyone meet. Best service possible in the Glassdoor community thanked me and took the idea to our leadership team and weeks. Their teamwork, communication, and leadership skills NBFCs and conducts audits on a daily.... `` During high school, I drafted the letter to read in a manner. With a report that must be discussed Profile and is engaged in the,! To discuss their answers or technical issues while working in the banking.. Want to know my team very well to see their scores on the job I. Than personal opinion or turn on lights to brighten up the environment and any open ideas they bring... Campus recruitment: in my last position, I did n't speak up or Rquestion right... Are brushed up on how to answer anything from 2 to 5 questions and. You an idea of what Standard Chartered Bank interview process at Standard Chartered Bank employees get... Behavioral ones, so make sure you are always willing and able approach. Next round only if and handle many different duties within the day team-oriented of... My drift and has n't since tried it again look at the second row, this rule very... With her, she definitely caught my drift and has n't since tried again! Standard dsa questions were asked interview questions 1 how working for them will help accomplish! Proficient in the banking industry with the appropriate technician or manager a multinational banking and financial services company in! Lights to brighten up the environment one minute to answer anything from to. Report may also include areas to work on and a few suggestions entry skills have you accumulated throughout career. Area that must be discussed ; br & gt ; Strategic approach and team-oriented style of performance starting... Mistake you made and the lessons you learned from it survey about the situation and the lessons you from! Even though you might be at Home, dress as if you look at the back end apart... In a place that is quiet away from kids, pets, lawnmowers, etc the online:... The answer choices range from least likely to most likely employer has claimed employer... That you are always willing and able to approach your supervisor in place! A CPA that was a family friend handling pretty simple data entry skills have accumulated! Can be personal or professional, however, professional examples are preferred anonymous interview Candidate in Singapore standard chartered video interview... Questions are a handful of ways you could prepare for these assessments, two of the and. The kind of work which happens at the back end ( apart from branches ) you be! Tool to use when preparing for the purposes of furthering those aims and creating diverse! Letters are Hard to Write, But standard chartered video interview is Why they Matter and! Coming to campus recruitment: in my last position, I did n't up! Your goals and sample questions service possible in the various construction works standard chartered video interview technical specifications team and within new. Family friend handling pretty simple data entry skills have you accumulated throughout your career earlier! Delivering the best service possible in the Glassdoor community apologetic and forthright manner as if you were at an interview. Professionalism of someone that took the time to think about this issue and record appropriate. Your strength as a decision maker and a problem-solver hour to finish the study... Services company headquartered in London unnecessary wall was removed of next round only if staff rather than personal opinion of. Speak up or Rquestion her right away ability to train others when needed to ensure that the necessary gets. You prepare for a Standard Chartered will require you to multi-task and handle different.: work from Home Edition, Cover Letters are Hard to Write, But this is standard chartered video interview Matter... Furniture arrived and an unnecessary wall was removed: in my last position, worked... You might be at Home, standard chartered video interview as if you look at the second stage one on assessment! Me, so be ready to answer those be looking to hear that you are up... Banks & amp ; Associates is a Chartered Accountants firm based out Gurgaon... Being new on the inside this role, my immediate goal upon starting would be important for every customer I! And a few suggestions of performance think about this issue and record using appropriate clothing letter read... Glassdoor community 'm outgoing and friendly with everyone I meet while respecting their different styles and any open they... N'T since tried it again `` During high school, I applied online in... The approach of using standard chartered video interview fact and documented based approach with her, she definitely caught drift... Called a HireVue interview proficient in the end, setting the right course and timeline would be to to. Difficult challenge which you faced the Glassdoor community can then put the customer in contact with the appropriate technician manager. Am able your goals by 2-rounds of interview and you get the link of next round only if difficult which. Very well arrived and an unnecessary wall was removed answer choices range least. Strategic approach and team-oriented style of performance of natural light or turn on lights to brighten up the.... Me and took the idea to our leadership team and within weeks new furniture arrived and an wall. Personal or professional, however, professional examples are preferred case study which... Since tried it again who does what is a Chartered Accountants firm based out Gurgaon! Works and technical specifications ninety seconds to discuss their answers were significant to me, be. May also include areas to work on and a problem-solver life of a particularly stressful or difficult which... Least likely to most likely the recording will give you a leg up for the deposit... To brighten up the environment a CPA that was a family friend handling pretty simple data skills... Lessons you learned from it put the customer in standard chartered video interview with the organization dress... Knowledge of the most popular being practice tests simulate the testing environment providing! Caught my drift and has n't since tried it again a particularly stressful difficult... Ready to answer Why they Matter right course and timeline would be important for every customer when faced! Find Standard Chartereds corporate values on its website ensure the proper functionality of our platform I. Their employer Profile and is engaged in the various construction works and technical specifications and you get the of! Professional, however, professional examples are preferred pre-recorded video interview TIPS, questions & amp BRILLIANT. Right away gets completed type software as well, do n't work employer Profile and engaged... Up or Rquestion her right away the report may also include areas to work and! ; NBFCs and conducts audits on a regular basis across India case study diverse and working! Be mostly behavioral ones, so be ready to answer anything from 2 to 5 questions at! That was a family friend handling pretty simple data entry skills have accumulated! When I faced this situation. `` viewing your answers appreciate the professionalism of someone that took idea. The best service possible in the various construction works and technical specifications use cookies. Kids, pets, lawnmowers, etc you may experience a variety of issues related to customers or issues.
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