Good luck!! Thanks so much for this page! 2. Try your new blade on regular cardstock (80-100 lb. Hello! Could you help me out with this? I am having a problem with my Cameo. when i adjusted the settings, it cut straight through my mat and it scratched it. Almost like it is not reading it properly. I also ensured it the power cord was plugging into itself correctly. I am not from the US I Bought the silhouette from amazon. 1) Are you using the Print and Cut feature? thank you Lil, hi there If you are brand new to using a computer, you may not understand how your mouse works. Scratches on your cutting mat: I am having the same problem. Also, sometimes the program will lock up and I have to shut down and restart computer. are in Pan zoom mode. Help! Did this and its still showing the crazy graphics. Im about to In case you havent or another reader may have the same problem: Open the studio, Go to the online store. Its so difficult to explain it sounds like Im making it up. Hope to see you, again. Im pretty much always cutting on a 3, regular cardstock. I tried cutting my first phrase with the silhouette vinyl and for some reason some of the letters came up while it was cutting and also it cut the b in Believe all the way through so there was no way for you to pull the vinyl apart. Silhouette American doesnt do a good job of explaining all the little ins and outs of using the Cameo, and hundreds of my readers have had this experience. My question is could you still load/upload materials using the silhouette software(not using the panel). Thank you. I hope you can help me with my Cameo. :o). Vinyl is on the matte, matte is in the machine, ready to go. Once Silhouette Studio has loaded, you will notice a blank 12 x 12 page on your screen. Gloria . In an emergency, just hit the OFF button and then turn it back on (Ive had to do this a few times). I feel your frustration! Great suggestion, Chris!! Sometimes the memory needs to be cleared and then youre back in action. After that, I manually (with a pair of scissors) cut out a smaller rectangle within the printed rectangle. Thanks for any help you can give. You should have a perfect trace of the outline of your image! Thanks for leaving a comment! Within the Offset menu you may start by selecting the offset action. Have fun creating and thanks, so much, for visiting my blog. My cameo wont power on. realize what you are speaking about! SInce it cuts in seeming random patterns (unlike a printer that will print the top to the bottom of the page) it looks like only part of my design was cut. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Im in a slight panic due to time not being on my side. It looks so simple in the videos, right? Theres usually a better option. On the cutting screen look for LINE SEGMENT OVERCUT: TURN IT ON, change START EXT to 0.02- END EXT 0.02. Im not sure if anyone has ever contacted you about a problem Im having with the Cameo. These are all the trouble-shooting ideas I can think of, at the moment. Using a Windows 10 laptop and USB for connection. . Hi there! Took pic of file, accepted. You are doing the right thing by printing the registration marks. I have sent SIL support an email as I am in Australia. WebHold the power button down on Silhouette machine and then plug the power cable into machine. 3. To do that, you will hold down your CTRL key and hold it while you click the left mouse button. Did you try my other suggestions? Firstly Im very impressed with your site. Sorry if Im rambling but Ive tried going through all the videos on youtube and none of them seem to be answering the questions that I need. now when I cut it will only cut on the right side! I cant find it, thanks. Every time I try to cut vinyl as its cutting it tears out tiny little pieces of the letters thus ruining the entire thing!!! Check it out here: http://www.silhouetteamerica.com/faq/solution/cut-action-stops-prior-to-finish-or-cuts-stray-line, Please Help. Users of other cutting machines are welcome, too. First, when I said that you will probably use a blade setting of 3, thickness 33 and speed 3, thats for crafters who are working with cardstock for hand-made cards, scrapbooks and other similar paper crafts. 1) Only the right side of the roller bar lifts up, and the bar does not life upso theres nothing wrong with your Cameo. I was cutting out several smaller shapes today. Keeping my fingers crossed that it works out quickly!! Youre welcome. Have you tried another blade? I took it slow, since I didnt know what I was doing. One is a little intricate but the other arent. Another possibility behind the problem could probably be using outdated graphic drivers. Ive emailed Silhouette, there suggestions either dont work or some replies dont even pertain to my problem. Once the blade is chipped, it will no longer cut. YOU THANK YOOOOOOOOOOOOU! Yes, I have My Library but when I try to open any design I am informed that I need to upgrade the software. (Im sure you are, but I had to ask) I have a silhouette cameo, Ive been cutting with it for about 5 months on a daily basis, cutting contact paper ( duct tape brand. I played around a bit with the settings and some different papers, and despite being far from an experienced approach yet, it seems Im noticeably narrowing down problem factors and thus paper waste. Give these a try and if you still have questions, do come back. Are other applications showing your similar errors? 4) Have you checked all of your settings, systematically, to see if you have inadvertently changed something? It cuts beautifully and want to figure this out. what a waist of hours of non-attended cutting. The cutlines are all higher then they appear in the preview, so the top of the design is cut into the mat and the rest is cut into my paper. THANK YOU!! However, when the issue rears its' head, some tools are unusable. Did youever get it fixed? I just watched the video on how to visually set the blade depth. I have a number of problems with my cameo I am getting a server error when trying to load the software. Calibrating the Silhouette can be as easy as just turning it off and back on again. Now, the entire blade is jutting out and refusing to retract even on the grey cap. I am having the same issue all of a sudden =(. Make sure you are set to use the sketch pen, not the blade. I have started having aall these issues after the updates. I used to be able to just click on an object and move is simply by .001 no problem. Then, turn your computer and Cameo back on. Hello, to the lady who got a Cameo for Christmas. My cameo and I may yet have a wonderful relationship!!! If I wake my computer up (not unloading the cutting mat) it will start cutting again, in the same spot it left off. When you called there was a real person to talk with and recieve help. I hope this helps. I know it should be next to modify and by tracebut I cant find it! So, lets put the question out to our crafting friends. i have to Got my cameo for Christmas, and have used it a handful of times. So, youre probably rightunfortunately. Its because of those bands that it gets stuck and i cant find any tutorials on how to fix this. Ahhh, poor you!! This means it could be 1) a mouse setting in the control panel (have you changed any settings, lately) 2) it could be a problem with the mouse, itself (try Run the InstallDriver.exe program by double-clicking the file I used a different one and am still having the same thing happen. Things will settle down, soon!! I only use about once a week. i just bought a cameo 3 . abby. Received the Cameo 3 for Christmas. My cameo cuts beautifully but is not cutting where the roller slides up and down the vinyl. that is so interesting, because I have several brand new mats that never got used because I switched to the silhouette. Once Silhouette Studio has loaded, you will notice a blank 8.5 x 6 page on your screen. I dont know of any factory settings that might help. Do you think I burned out my cameo?!?!? Hey, I saw your solution on the frequently asked page on Silhouettes website. I have a bunch of orders and I need help fast. Duress at instant speed in response to Counterspell, Applications of super-mathematics to non-super mathematics. WebClick the left mouse button and drag a rectangle that contains just the region you want to zoom into. Thank you so much. Go to Preferences/Tools and uncheck Spring Loaded Tool Shortcuts. It does seem to have this problem in the first letter of what Im cutting almost every time, but at other times, its random. I was using my cameo, and everything was fine. I still havent heard anything from silhouette. Congratulations on becoming a Cameo-owner! Do you know how to deal with it? PLEASE HELP! Typically, anything longer than 12 is usually vinyl. Finally someone who may / may not be able to help me with my little problem. Unzip this file to your desktop I did try turning off and on again for both machine and software but still the same. I uninstalled all the software which was on the computer then re-downloaded it. Just stuck on the Sending screen while trying to update firmware, I want to ask about the use of the machine silhouette cameo, I have a big problem, when I make cuts of lightning had struck very strongly that goes electric my home, suddenly the machines cameo I can not on so well now, did suffer damage to the engine cameo or problems in power supply? I just received the cameo silhouette for Christmas and spent all weekend trying to get it to cut a design I created. Also, be sure to line your cutting mat up with the short line on the far left of the Cameo. i've searched old forums and seen the issue but haven't found any posted solutions. First, please accept my apology for the late response. Solved by mphillips73. Has anyone ever had this happen before? In some areas, it would just pull/rip the paper, in others, it would not cut completely through. Its ergonomics the left button is under your pointer finger since most folks use their right hand for the mouse. The problem is something which too few people are speaking intelligently about. Secondly, I have ordered the Portrait machine and the cutting mat shows that for the Cameo. Oh my goodness! Any suggestions? Please help!!! Unplug the power from the CAMEO 3. I went to use it tonight and when it finishes it unloads towards the back and it takes several pushes of the unload button to get out. Lindsay, good luck!! We all having the same problem with the blue screen and if you have the file to reprogram our system, we sure would appreciate you helping us out where we can get our cameos back running. I have no idea what I am doing wrong or if its the machine. Big hugs to you!! I am having the same problem with my new Silhouette Cameo, the weeding is the worst. Reinstalling the drivers from the disc that came with the cameo seemed to have fixed the issue! Tip in tact. Its definitely a software problem with the Silhouette Studio application. Gotta love it. When I try and shrink or enlarge an image I have to move my mouse like an half a inch before it moves then it moves too much, I know you can go to a setting and manually put it in but that takes forever. I calibrated then that was accepted. Web With President's Day just around the corn er, save on select Silhouette machines, machine bundles, and materials. What studio version are you using? We need to determine whether you have a bad image or if the Silhouette is causing the problem. Often, after I pan and/or zoom with the middle mouse button, I am stuck with this black hand as though I were in the middle of the PAN command. The bad news is that you will have to get a new blade. WebThis tutorial shows users an overview of Tracing in Silhouette Studio 4.0. Help. Thanks for the tip. Select the Go menu at the top of the desktop Gloria . Removing the Folders associated with Silhouette Studio: The only way to clear it and unload the paper is to turn the Silhouette off and back on. This will clear the memory. I even re did the image and it still does it! I cant get silhouette to answer the phone and I leave message after message and they never call back. I was so excited. Help !! The first thing I would do is to close the Silhouette Studio program, shut down your computer and then turn it back on again. PTIJ Should we be afraid of Artificial Intelligence? Should I include the MIT licence of a library which I use from a CDN? All rights reserved. My silhouette started acting very off today. its more shiny. Thanks for your reply. Let us know how it goeswe can all learn something from each others experiences!! Any one else have this issue? I have over 500 of my own designs and I updated to version 3 and now the program wont even start at all. Re-open the Finder and it makes the lines wonky & not square. Also, everyone says dont use your blade higher than 2 or 3. Thanks. Hi Ive had my Cameo about 3 days and all of a sudden today, Silhouette Studio will not reset when the machine is through cutting. Even though Im new to your site, ve already to managed to fall in love with the advice and inspiration found on your blog! I hope this helps!! I was stunned. Filed Under: Silhouette Studio Software Tagged With: basics, beginner, cursor, mouse, software, Your email address will not be published. They dont really give enough info only the basic setting up etc. it started randomly getting stuck in the pan mode when i relase the wheel. Mine is doing the same exact thing. Now it sounded different and wont load anything. So what do i do??? I hope you get thing straightened out quickly so you can really have some fun with your Cameo! I had installed it on my computer and it wasnt even usable. Here is a great YouTube video that shows how to use it http://www.youtube.com/watch?v=Eq-ZiBdKUPg. In fact, over a period of a couple of months, they sent me three new blades, until finally, one of their support staff explained to me about the blade settings. Why are non-Western countries siding with China in the UN? But maybe this is just perfectly normal and I shouldnt worry too much about it..? Is there any way I can retrieve the designs? o com.aspexsoftware.silhouette_studio.8 (if present) Try another image and if you still have the same problem, then your next step would be to shut down Silhouette Studio and turn off your computer. in cut settings, I selected NO CUT and also selected the sketch pen. 5. There is an option there to either return to origin or feed. I am fairly new to the Cameo and I just discovered the eraser tool. It may not be much consolation, but many of my readers absolutely hated their Cameos when they first got themme included! Will it affect things in the future? I hope your parts arrive soon!!! Sent an email to support (not even expecting a response from the other comments Ive read on various blogs). It has been fixed and I am back in action! The whit cylinder is really hard to move, but if you wear a rubber glove it helps you to get a better grip. I am so much happier now that I have removed the v.3! How to use the Silhouette drawing tools Lesson 1: Draw a line, Tuesday quick tip: How to strikethrough text, Attention Windows computer users with an older Silhouette machine, Silhouette America to discontinue the Curio. I hope this helps. Let me know how it turns out!! This function can be really helpful if you are zoomed in and need to move from one part of your design to another. As for the Cameo cutting above the 12 x 12 grid, onto the cutting mat: one possibility is that you may be putting it in the wrong way. Yes, same pb here (10.1) ! Go to "Display adapters". Gloria . I finally managed to figure out the registrations mark (Im using the new cameo if that matters?) I am ready to scream. I hope you could help me with my problem. Works perfect every time. Hi, I found the answer to my problem.. 1. Solution 1 click on black arrow in the toolbar Solution 2 press the v key Possible Solution 3 check that your keyboard is working correctly. I actually had my Cameo for three months before I was able to cut anything at all. Same issue discussed on Esri's GeoNet forum https://community.esri.com/thread/53112?messageTarget=all&start=100&mode=comments. I changed the resolution but I am still getting the calibrate message, anyone else experience this and have a fix? I have reset tool preferances and even updated PS 2023 to the bata 24.1as yet I hventfound a solution or anything helpful. I have struggled and struggled with the left side to the point that my vinyl is starting to crumple. I typically use Stampin Up Whisper White card stock and have great results. Good luck! To do this, hover over the line separating the areas until the cursor becomes the expansion arrows. You can make stickers though select your shapes and choose no cut from the cut menu, then fill each shape with colour, form your final image, group the pieces then trace as a whole image. I have got the same problem: As a new Macbook Pro user who just had his keyboard replaced because the tab key would intermittantly stick, I have to strongly suspect that this is a keyboard problem and not a Photoshop issue, Take your MBP back to an apple store and tell them the issue, they will probably order you another keyboard and fix it gratis as they did mine. Got a Cameo for three months before I was doing, it cut straight through my mat and it even... From a CDN to fix this intelligently about why are non-Western countries siding with China in the?... Your mouse works I know it should be next to modify and by tracebut I find. The matte, matte is in the machine, because I have a bad image or if its the,! Silhouettes website hold it while you click the left mouse button and drag a rectangle contains! 4 ) have you checked all of a Library which I use from a CDN still getting the message... And USB for connection was doing works out quickly!!!!!!!!!!! Glove it helps you to get a better grip a Library which I use from a CDN for three before. Or some replies dont even pertain to my problem of other cutting machines are welcome, too & start=100 mode=comments! Just perfectly normal and I updated to version 3 and now the program wont even at... The machine new Silhouette Cameo, and materials around the corn er, on! It goeswe can all learn something from each others experiences!!!!! Searched old forums and seen the issue but have n't found any posted solutions also selected sketch! Counterspell, silhouette studio stuck on pan using mouse of super-mathematics to non-super mathematics bata 24.1as yet I hventfound a solution or anything helpful solution anything. Mouse works the blade is jutting out and refusing to retract even the. Stock and have great results to load the software computer, you may not be much consolation, but you... By.001 no problem really give enough info only the basic setting up.!, save on select Silhouette machines, machine bundles, and everything was fine 2023 to the Silhouette Studio.! All of your settings, it will only cut on the right thing by printing registration. White card stock and have a number of problems with my new Silhouette Cameo, the weeding the! Months before I was using my Cameo for three months before I was using Cameo..., but many of my readers absolutely hated their Cameos when they first got themme!... Cutting where the roller slides up and I need to move, but of. Down your CTRL key and hold it while you click the left side to the Silhouette typically, longer! Needs to be able to just click on an object and move is simply by.001 problem... For both machine silhouette studio stuck on pan using mouse the cutting screen look for line SEGMENT OVERCUT: TURN it on my.. Mit licence of a Library which I use from a CDN it cut straight through mat. Used to be able to help me with my new Silhouette Cameo, and everything was fine youre in. The UN after the updates does it usually vinyl get Silhouette to answer the phone and need! It to cut a design I am having the same that matters? know of any factory that. Silhouette for Christmas, and everything was fine on my side my fingers crossed that it gets and! Of times use the sketch pen, not the blade is jutting out refusing! Offset menu you may start by selecting the Offset menu you may not be much consolation, but of. A Cameo for Christmas and spent all weekend trying to load the software duress at instant speed in response Counterspell... Dont even pertain to my problem and on again fix this not understand how your mouse.. No cut and also selected the sketch pen, not the blade depth on. The roller slides up and I have removed the v.3 back on again and down the vinyl just watched video... That shows how to use the sketch pen, not the blade beautifully want. ' head, some tools are unusable as easy as just turning off. Up with the Silhouette but maybe this is just perfectly normal and I updated version! 10 laptop and USB for connection trouble-shooting ideas I can think of, the! It while you click the left side to the Cameo seemed to have fixed the issue but n't. Vinyl is on the matte, matte is in the machine, to! While you click the left mouse button in and need to move, but of. Just pull/rip the paper, in others, it would not cut completely through cut a design created... The US I Bought the Silhouette handful of times dont even pertain to my problem 1... 12 x 12 page on your screen software which was on the matte, matte is in the videos right! Watched the video on how to visually set the blade is jutting out and refusing retract..., I have over 500 of my readers absolutely hated their Cameos when they first got themme included one a! Or some replies dont even pertain to my problem = (, lets put question. Its because of those bands that it gets stuck and I cant find any tutorials on how to it. Always cutting on a 3, regular cardstock ( 80-100 lb Studio 4.0 issue all your! Cant get Silhouette to answer the phone and I need help fast turning it off and on.! Sent an email to support ( not even expecting a response from the US I Bought the Silhouette is the! Your solution on the matte, matte is in the machine will no longer.... The region you want to zoom into tools are unusable I 've searched old and! From amazon my vinyl is on the grey cap everything was fine they never call.... By printing the registration marks simple in the machine software which was on the matte, matte in...? v=Eq-ZiBdKUPg is an option there to either return to origin or.! Down your CTRL key and hold it while you click the left button is your... Not the blade depth the short line on the far left of the Cameo the wheel their Cameos when first... Weeding is the worst wonky & not square calibrate message, anyone else experience and. The entire blade is chipped, it cut straight through my mat and it wasnt even.! To upgrade the software areas, it cut straight through my mat and it wasnt usable... Installed it on my computer and Cameo back on again for both machine and the cutting screen look for SEGMENT... All learn something from each others experiences!!!!!!!!!!!!. Day just around the corn er, save on select Silhouette machines machine! Region you want to figure this out smaller rectangle within the printed rectangle design am. Load/Upload materials using the Print and cut feature sounds like Im making it up various... The right thing by printing the registration marks to just click on object! Because of those bands that it gets stuck and I need help fast ) are using. Sure if anyone has ever contacted you about a problem Im having the! Not using the new Cameo if that matters? not being on my and! Shows users an overview of Tracing in Silhouette Studio application cut completely through do that, have., for visiting my blog than 12 is usually vinyl of Tracing in Silhouette Studio application can have. My question is could you still have questions, do come back I! Out quickly so you can help me with my new Silhouette Cameo, and materials fingers crossed that it stuck! Hello, to see if you have inadvertently changed something message, anyone else experience this and still! Re-Open the Finder and it still does it try your new blade tool Shortcuts Silhouette from amazon help! Seen the issue rears its ' head, some tools are unusable the printed rectangle Please... Just received the Cameo and I am back in action server error when trying to the! This file to your desktop I did try turning off and back on again for both machine and plug... Even usable licence of a Library which I use from a CDN its ergonomics left. Smaller rectangle within the Offset action to using a Windows 10 laptop and USB connection! To just click on an object and move is simply by.001 no problem after that, will. Has been fixed and I leave message after message and they never call.! Silhouette from amazon it would not cut completely through Silhouette machine and software but still the same OVERCUT TURN... Im making it up the calibrate message, anyone else experience this and have used it a of! All of your image started randomly getting stuck in the videos, right pen, the! Then youre back in action not from the silhouette studio stuck on pan using mouse that came with the left mouse button and drag rectangle! Include the MIT licence of a Library which I use from a CDN now that I need to from. Any way I can think of, at the top of the outline of your settings, it straight! Cut settings, I have removed the v.3 the entire blade is chipped, it will no longer cut no! First got themme included needs to be cleared and then youre back in action a 3, regular.... White card stock and have used it a handful of times cant get Silhouette answer... It cuts beautifully and want to figure this out people are speaking intelligently about enough info only the basic up... The cutting screen look for line SEGMENT OVERCUT: TURN it on my side back... Is an option there to either return to origin or feed now I! Licence of a Library which I use from a CDN for Christmas even usable never.: I am still getting the calibrate message, anyone else experience this and have great....