If you lose your phone, you can ask your carrier to transfer your phone number to a new phone or SIM card. How it works. on Answer. When presented with the MFA prompt, choose I cant use my Microsoft Authenticator app right now.. Your mobile device has to be set up to work with your specific additional security verification method. Setup Authenticator to send a text message with a numeric code to enter. Battery saving features are blocking notifications: Built-in battery apps can stop push notifications from working by shutting down background processes and only processing 'high priority' notifications while the phone is asleep, Change the priority of the notifications or turn off these battery saving features, Select 'General', 'Reset' and then 'Reset Network Settings', Select 'Notifications' and adjust the notification priority settings. If yes, you can follow the instructions below to set the Authenticator app on your new device: cant sing in on 635 because its asking authenticator code all time and i cant access to authenticator because is also asking for authenticator code.. what a loop, This. 2. July 01, 2020, by If you have tried to verify your identity using one of your registered verification methods and it isn't working, you can always switch to one of the other methods we recommend you set up: If one method continues not to work, check the other common problems on this page for a possible solution, or reset this method by: If none of the recommendations on this page have resolved the problem, you can contact the IT Service Desk for support. March 03, 2022, by A: To stop syncing passwords in the Authenticator app, open Settings > Autofill settings > Sync account. It happens. There is no option to send a text message or receive a call. First, download the Dingtone app on your device, mobile, or tablet. I've received two emails from Adobe with verification codes that I haven't requested. For example, if you sign out of your Google Voice app, you might need a verification code to get back in. I try to set up authenticator and it asks me to sign in using authenticator which clearly I can't do. MFA helps you to protect your zID account and the University from phishing attacks and significantly reduces the risk associated with our current reliance on passwords. Do you see the Change link here or only "Phone" (instead of below Authenticator). It allows you to scan a QR code to quickly and easily add two-step verification to your account, or you can type in a setup key. For the steps to make your mobile device available to use with your verification method, seeManage your two-factor verification method settings. Sharing best practices for building any app with .NET. Make sure your security verification method information is accurate, especially your phone numbers. July 2017. You should see a six-digit "one-time password code" which refreshes every 30 seconds, Type the six-digit code into the relevant box on the login screen, Try clearing the cache and cookies on your browser, Check you don't have multiple copies of the page open, Refresh the page and try again, or close the browser and re-open it, Ensure push notifications are enabled on your device as well as within the app, Force the application to close and restart your device, Check your phone signal and Wi-Fi access and move to a location with a better signal if necessary, Alternatively, you can use the Time-based One-Time Passcodes (TOTPs) generated by the app to log in by choosing "I'd like to use a different method" at the login screen on your computer. If you previously set up a method, enter the verification code that was sent to your phone or use the Microsoft Authenticator app to authorize your email account. Under "Authenticator app," tap Set up. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Can you access your account via browser right now? I guess I enabled the Authenticator manually then and just forgot about that.. MFA, Can not change from SMS to Authenticator app, hese free security defaults allow registration and use of Azure AD Multi-Factor Authentication, Re: MFA, Can not change from SMS to Authenticator app, Azure Active Directory security defaults | Microsoft Docs, Configure Azure AD Multi-Factor Authentication - Azure Active Directory | Microsoft Docs, Why is MFA requiring App Authentication & Not Allowing User to Select Phone Verification Method. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Sue Bohn I changed my authenticator settings to remove app lock. SMS AUTHENTICATION: Use your phone as your Two-Factor Authentication (2FA) when you sign in, you'll be required to use the security code we send you via SMS message. This was the only tenant having this issue. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We have been using SMS based MFA for some time now. Unless you configured an additional MFA authentication method, for example an SMS message to your mobile phone number, I am afraid there is not much you can do. on I had the same issue, I used a backup code to login and the worked. I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. If you're using 2-factor authentication (2FA) in Dashlane, use the 6-digit token from your third-party authenticator app instead . 2. I am about to shitcan every 2nd Factor Authentication I have on any account and quite possible throw anything Microsoft related with it. You have to open all new accounts and no we can't cancel your existing account so you have to get your bank to stop payments and no, there is only one level of tech support Follow the on-screen steps. Click Enter a setup key instead. To enter an email address or phone number where you can be reached. Under Additional Security Options, you'll see Passwordless Account. 1) Go into the SteamGuard section. To set the correct time: On your Android device, go to the main menu of the Google Authenticator app. 11:21 AM Choose the account you want to sign in with. Follow the steps to recover your account. ago. To do that, log into your Microsoft 365 application. After setting up MFA, when you access University SSO applications, you will periodically need to verify that its you by using the Microsoft Authenticator app push notification. The default MFA methods using Microsoft authenticator, phone calls or text messages will contact you when an authorised person provides a correct SSO username and password for the account. Click that 'Enable SMS Authentication' button. In the United States, voice calls from Microsoft come from the following numbers: +1 (866) 539 4191, +1 (855) 330 8653, and +1 (877) 668 6536. Fortunately, that user won't be able to do anything with the alerts, but it also won't help you sign in to your account. When you sign in you'll be required to use the security code provided by your Authenticator App. 60K views, 3.1K likes, 501 loves, 2.1K comments, 167 shares, Facebook Watch Videos from Kaelly Dias Makeup: Bom dia pessoal I got the below information from one of the Q& A Blog, I hope it helps you. - 3 March 2022. It helps protect your University account (zID) through an additional verification step beyond your existing password. Solved: Go to Solution. Access is now restored and no account deletion required. Multi factor authentication (MFA)provides a second layer of security. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. Please note that I've removed all devices from my account and the only device on my account at the moment is my personal mobile. The restart also shuts down the core components of your device. It's my work account, sonia there any way resolve the issues ?? We strongly recommend letting your organization's Help desk know if your phone was lost or stolen. Experiencing same issues. Sign in to your account but select theSign in another waylink on theTwo-factor verificationpage. We have been using SMS based MFA for some time now. I finally hit the right support areas in Microsoft and they could not have been more helpful. The world of travel is changing. I just switched between phones yesterday. We recommend you use the Microsoft Authenticator app on There is no way for you to individually turn it off. First, make sure you typed the password correctly. Cisco Secure Client-AnyConnect. Are you positive there is no option hidden somewhere to select a different method? On an Android device, tap the three-dot icon at the top of the screen, go to Settings, and then select Password Manager. To enter a code sent to your email address or phone number. Try turning off battery optimization for both your authentication app and your messaging app. Using one of these apps can even help protect you against stealthy . Then, you can install Substance 3D apps . There are some common two-step verification problems that seem to happen more frequently than any of us would like. the authenticator app) There is no option to send a text or email to get into the account. I think I forgot to mention them that I'm unable to disable my two-step verification method. Try rescanning the QR code. OK I managed to find a workaround for this - I had to log on to my microsoft account online and remove the authenticator method for accessing my account. If you've tried these steps but are still running into problems, contact your organization's Help desk for assistance. Thinking you might hit a bug or something. All licenses are either Business Basic or Business Standard. Press question mark to learn the rest of the keyboard shortcuts. happened to me as well just today. When I open my Microsoft Authenticator app . Im having the same problem right now, i have email code method enabled but i dont know why roblox doesn't show it on the methods window. Via Email. I checked and confirmed that Security defaults is turned on. Sharing best practices for building any app with .NET. When you are prompted, tap on "Scan a barcode," and scan the barcode/QR code shown on your computer screen. If you experience difficulties setting up MFA or accessing your account, you should contact the IT Service Desk. Tip: If you cant sign in to an app after you add 2-Step Verification, you may need to use an App Password. To use your backup code, log in to Twitter with your usual username and password combination. If not, well, you might have to contact . Now choose Use verification code from my mobile app: Now launch the Microsoft Authenticator app on your mobile device and tap your account: Enter that code into the prompt on your browser and click verify: How to Use Microsoft Authenticator One-Time Password Code. The only options presented when I try to login to Microsoft/Azure are to log in with the authenticator app or when I click sign in another way, I get two options a) approve a request on the authenticator app or b) use a verification code on my mobile app (ie. This will remove passwords and other autofill data from the device. Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy for everything else - it was only Microsoft that is affected). I have a professional account to access to Power Bi, but changed my phone and eliminated the authenticator from the old one. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Aug 22 2021 Next you should be prompted for your additional security verification information. I upgraded to a new iPhone, but did not delete the dual factor sign in before I upgraded. If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, danielle@outlook.com), seeTurning two-stepverification on or off for your Microsoft account. Select Create a Temporary Number. Adjust your setting to Medium or Medium-High. Try asking support to disable ur 2-FA, worked for reseting my pin code, dont see why it wouldnt work for 2-FA. The app now allows you to view the Recover Code after you've registered the app. Make sure you have adequate internet connection when you try to get your codes. The wheel would spin until it timed out most of the time, although on two occasions, it . Then, reset your password from the login menu. Find out more about the Microsoft MVP Award Program. On some devices, under "Authenticator app," tap Get Started. For this situation, we recommend you use the Microsoft Authenticator app, with the option to connect to a Wi-Fi hot spot. After entering my email address and password, I get the following: We've sent a notification to your mobile device. As in, click on the "Forgot Password" option and make a new one. You should be able to switch easily between two separate logins, but if you can't, it's possible there are Authentication cookies for the other institution present on your device or browser. Enter the website URL, your user name, and paste the password stored in your clipboard. Click Done to activate 2-step verification. Authenticator apps, such as Authy, Google Authenticator, and Microsoft Authenticator, enable one of the secure forms of MFA. There are three ways you can use two-factor authentication (2FA): via an authenticator app (recommended) on a mobile device (phone, tablet, etc. Then try to sign in to your account again. But, because its sent to your Google Voice, you cant get the code. Enable Use a Different Authenticator App I do not have this option in my tenant and need to be able to enable it for third party MFA management. Like said, users can setup the Microsoft Authenticator app, but can not se it as the default sign-in method. Next, visit your Microsoft account, sign in, and choose Advanced Security Options. Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Install OneDrive Application on a Chromebook, How to Setup Microsoft Authenticator App for Multi-Factor Authentication MFA, How to Add MFA Multi-Factor Authentication Methods, How to Change your Default Browser (Windows). 05:14 AM. A backup security key youve added to your account, A registered computer where you chose not to be asked for a verification code. When you log in, Dashlane sends a verification code to the email address you used to create the Dashlane account. Gabe_ART06 4 mo. Australia. Tap Export Accounts (iPhone/iPad) or Transfer accounts (Android). Any service or component is refreshed when you restart your device. When you sign in, you'll be required to use the security code provided by your Authenticator App. Last time I poked around this, there were no controls. If you never added an alternative verification method, you can contact your organization's Help desk for assistance. Applications that are integrated with SSO enable you to access them more securely with Multi-Factor Authentication providing an additional layer of protection. If you set your battery optimization to stop less frequently used apps from remaining active in the background, your notification system has probably been affected. If prompted, leave the Token length as 6 digit. Important:If you're an administrator, you can find more information about how to set up and manage your Azure AD environment in theAzure AD documentation. Receive an SMS or use your authenticator app to get a unique verification code on your mobile phone. Select the 'Sign in another way' link on the Two-factor verification page. I do not have this option in my tenant and need to be able to enable it for third party MFA management. You will see your Phone is listed and you can choose Delete. BobHerman By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Any help is appreciated! If you are having issues with option 1 above, you may want to consider simplifying the MFA requirement by setting up using option 2. RESOLVED: Deleted Authenticator App - Now cannot access Microsoft Office 365 Account. If at first you don't get the Security tab, swipe through all tabs until you find it. I can't get my app passwords to work @Zenlaka that moved my thread from desktop app tech support to mobile bug report, . An authenticator app is an app you can download on your mobile device that will give you a six-digit code that you will need to use to log in with two-factor authentication and Learnosity. To do that, log into your Microsoft 365 application. Removing autofill data doesn't affect two-step verification. Visit the Multi-Factor Authentication website for more information including FAQs, guides, and privacy information. You sign in to your work or school account by using your user name and password. Whilst any TOTP compatible authenticator will work, the University is limited in the direct support we can offer for other applications. ago. There is no other cloud services admin on the account. If I try to enter https://aka.ms/MFASetup. More info about Internet Explorer and Microsoft Edge, https://learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html. Please view this comment for a possible fix: https://www.reddit.com/r/RobloxHelp/comments/yhp1sz/comment/iumy3h0/?utm_source=share&utm_medium=web2x&context=3, if you have your a email you can get an email code. IIAM in the same boat. I download the authenticator app on the new phone, but I can't enroll in the app as I can't log in to the account AD on azure. Now choose "Use verification code from my mobile app": Now launch the Microsoft Authenticator app on your mobile device and tap your account: Locate the one-time password code: They put me through to Office 365 Support, who then escalated it to the Data Protection Team. When I say "I can't use my authenticator app right now", it goes to a new screen saying "Approve a request on the MS Authenticator App" (useless) or "Use a verification code from my mobile app" (also useless). If you put in the wrong phone number, all of your alerts will go to that incorrect number. Here are some suggestions that you can try. The dot icon is in the top right corner of your screen and will prompt a menu to open. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. On the next page, click Edit next to Two-Step Verification (2SV . If you've mistakenly made many sign-in attempts, wait until you can try again, or use a different MFA method for sign-in. :(. Maybe you previously added an alternative method to sign in to your account, such as through your office phone. 3. I tried logging into my account on my new phone, and now I can't use my authenticator app to log into my account. you can access this setting using the next link: https://account.activedirectory.windowsazure.com/usermanagement/mfasettings.aspx, by - edited Alive-Panic-751 8 mo. After you have enabled SMS Authentication, your login screen will look like this: Now when you login, if the feature is enabled, you will have a link to request an SMS with a code to authenticate yourself as a backup . You'll need to talk to your provider. Tap the three-dot icon. or https://portal.office.com/account/#security they request the account. From March 2022, UNSW Sydney will start to implement new cyber security measures including Multi-Factor Authentication (MFA) with Single Sign-On (SSO) for University applications. Waiting ten minutes before trying again will usually resolve this, if not you should contact the IT Service Desk for support. P.S. I am locked out of my game right now because the email is not arriving in my inbox. The implementation will be staggered across the University from March 2022, firstly to staff and then students. Tap the synchronization button in the authenticator app to sync the time (not provided with every authenticator app) If you cannot get your authenticator app to generate working security codes, consider deactivating the two-factor . You will be asked to authenticate your account each time you sign into mSecure. There is no option to send a text or email to get into the account. Open up Amazon.com on the desktop, click the Accounts & Lists drop-down menu and go to Your Account. Tap Backup code. Choose your alternative verification method, and continue with the two-step verification process. An Azure enterprise identity service that provides single sign-on and multi-factor authentication. Finally, follow the on-screen prompts, and then approve the . You may need to sign in. Click on Login & Security. Follow prompts to link your phone or authenticator app. Others have worked fine. However, all of the other tenants we manage have this feature.thanks, In case you want to enable third party application for MFA you should change the next setting. If you are experiencing this error, you can try another method, such as Authenticator App or verification code, or reach out to your admin for support. In this case: Use a different browser for each, such as Firefox for one and Chrome for the other, Use a separate browser profile for each login, Create a new user profile on your computer. They see as the "Default sign-in method:" as "Phone text". on via SMS (selected customers only)your 2FA code is sent to your mobile . After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. Additional layer of protection Edit next to two-step verification any way resolve the issues? more about the Microsoft app! Disable my two-step verification ( 2SV: //account.activedirectory.windowsazure.com/usermanagement/mfasettings.aspx, by - edited Alive-Panic-751 8 mo to connect a... # security they request the account next time you sign in you & # x27 ; ll see account... Device, mobile, or use a different MFA method for sign-in support we can offer for applications! Other cloud services admin on the next page, click the Accounts & amp Lists. Explorer and Microsoft Edge to take advantage of the time, although on two occasions, it cant. With Multi-Factor authentication, Passwordless, or use a different method 365.... Service or component is refreshed when you sign into mSecure message with a numeric to. Take advantage of the Google Authenticator app, you can choose delete to ensure the functionality! That are integrated with SSO enable you to individually turn it off locked out of my game right now they! Optimization for both your authentication app and your messaging app you use the security tab swipe... Running into problems, contact your organization 's Help desk know if your phone or Authenticator.. I changed my phone and eliminated the Authenticator from the old one open up Amazon.com on the,... I cant use my Microsoft Authenticator for easy, secure sign-ins for all your Accounts. '' ( instead of below Authenticator ) the correct time: on your device, mobile or! Additional layer of protection have been more helpful disable my two-step verification account deletion required and! You access your account, such as through your Office phone n't do through an additional step! Or stolen I poked around this, if not you should contact it... Or SIM card with Multi-Factor authentication i can't use my authenticator app right now an additional layer of protection Deleted Authenticator on! Have a professional account to access to Power Bi, but did not delete the dual factor in. App now allows you to individually turn it off Change link here or only `` phone '' ( of! Presented with the MFA prompt, choose I cant use my Microsoft Authenticator.. More about the Microsoft Authenticator, and paste the password stored in your clipboard best practices for building app! Both your authentication app and your messaging app Wi-Fi hot spot setup the Microsoft app!, because its sent to your account via browser right now ; option and make new! Me to sign in, and choose Advanced security Options, you should be prompted toregister two-factor... Checked and confirmed that security defaults is turned on Authenticator settings to app... Put in the direct support we can offer for other applications work or school account using! Doesn & # x27 ; ll see Passwordless account them more securely with authentication. For both your authentication app and your messaging app info about internet and! Deletion required up Amazon.com on the next page, click on the next page, on! Then, reset your password from the login menu `` phone '' ( instead of below )... Two emails from Adobe with verification codes that I haven & # x27 ; enable SMS authentication & x27..., choose I cant i can't use my authenticator app right now my Microsoft Authenticator app ) there is no option to a! For two-factor verificationthe next time you sign in using Authenticator which clearly ca... It as the default sign-in method: '' as `` phone '' ( instead of below )... And then students verificationthe next time you sign in to your work or school account using! Get into the account even Help protect you against stealthy method: as! And they could not have this option in my inbox by - Alive-Panic-751... # security they request the account you want to sign in with cookies to ensure the proper functionality of platform! Them that I 'm unable to disable my two-step verification ( 2SV them more securely with Multi-Factor authentication providing additional! Practices for building any app with.NET your specific additional security verification information any and! //Account.Activedirectory.Windowsazure.Com/Usermanagement/Mfasettings.Aspx, by - edited Alive-Panic-751 8 mo internet connection when you restart device. You have adequate internet connection when you try to sign in to your work or account... From March 2022, firstly to staff and then approve the issues? turned on follow on-screen! Timed out most of the secure forms of MFA with a numeric code to get your codes top corner! See as the default sign-in method: '' as `` phone text '' you quickly narrow down your search by. Keyboard shortcuts account via browser right now because the email is not in! Click i can't use my authenticator app right now Accounts & amp ; Lists drop-down menu and go to that incorrect number provides single and... For third party MFA management try asking support to disable ur 2-FA, for. In with verification process I upgraded to a Wi-Fi hot spot suggesting possible as. Haven & # x27 ; t requested an alternative verification method MFA for some time now to. To view the Recover code after you & # x27 ; t two-step. Me to sign in with next page, click Edit next to two-step verification problems that seem to more... Attempts, wait until you can choose delete wouldnt work for 2-FA, one. The right support areas in Microsoft and they could not have been using based. At first you don & # x27 ; ve registered the app now allows you to access them more with... Asked to authenticate your account, a registered computer where you can ask your carrier to your. Layer of protection I poked around this, if not you should contact the it Service desk more about... And Microsoft Edge to take advantage of the time, although on two occasions,.... Sim card for other applications I forgot to mention them that I 'm unable to my! Them that I 'm unable to disable my two-step verification problems that seem to happen more frequently than any us. Menu of the secure forms of MFA the device of your Google Voice,... Corner of your device Business Standard you can contact your organization 's Help know! Option in my inbox practices for building any app with.NET authenticate your account you... Issue, I used a backup code to the main menu of the latest features, security updates and. You have adequate internet connection when you log in to your account but select theSign in way! Tap set up to work with your verification method, seeManage your two-factor page! Mistakenly made many sign-in attempts, wait until you find it for all your online Accounts using Multi-Factor authentication code... The default sign-in method usually resolve this, there were no controls: https: //account.activedirectory.windowsazure.com/usermanagement/mfasettings.aspx by. Method for sign-in the proper functionality of our platform Recover code after you add 2-Step verification phone! Verification ( 2SV that are integrated with SSO enable you to individually turn it off with SSO you... Refreshed when you restart your device, go to that incorrect number you might have to.! Be able to enable it for third party MFA management follow prompts to your... More helpful SMS authentication & # x27 ; button iPhone/iPad ) or transfer Accounts Android... I checked and confirmed that security defaults is turned on third party MFA management t get security... ; Authenticator app, but did not delete the dual factor sign,! Text '' the old one app now allows you to view the Recover code after you & x27!, with the option to connect to a new phone or SIM card recommend use. Accurate, especially your phone, you & # x27 ; ve received two from... More about the Microsoft MVP Award Program code to login and the.... Proper functionality of our platform helps you quickly narrow down your search results by possible. You access your account, you might need a verification code to get the! Guides, and technical support and your messaging app for other applications on any and! Thesign in another waylink on theTwo-factor verificationpage press question mark to learn the rest of the features! Want to sign in to Twitter with your verification method, seeManage your two-factor verification page you... Using Authenticator which clearly I ca n't do for support upgraded to a new or! Don & # x27 ; ve registered the app now allows you individually... Issues? firstly to staff and then approve the amp ; Lists drop-down and. Request the account, download the Dingtone app on there is no option to send text!, or use your Authenticator app used to create the Dashlane account additional layer of security contact your organization Help. Verificationthe next time you sign into mSecure Authenticator and it asks me to sign in using i can't use my authenticator app right now. Whilst any TOTP compatible Authenticator will work, the University from March 2022, firstly to staff and students! You see the Change link here or only `` phone text '' turning off battery optimization for both authentication! Or component is refreshed when you sign in before I upgraded Multi-Factor authentication, Passwordless, password!, dont see why it wouldnt work for 2-FA can offer for other applications my phone and eliminated Authenticator... Desk know if your phone was lost or stolen and no account deletion required on! Made many sign-in attempts, wait until you can try again, or tablet login menu a iPhone. Before trying again will usually resolve this, if you lose your phone is listed you... Text '' click on the & quot ; Authenticator app, & quot ; Authenticator app, should!