ESP IS HERE! You may view the status of your application on the TNHAF application portal or contact a call center representative at 855-890-8073 to obtain a status update. Triad Financial Services A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. Click here to print this page or use your computer's Print function. Copy and paste this code into your website. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. with families throughout the city of Memphis. If you have questions,contact the Emergency Services Help Desk at(901) 529-4538 or emergencyserviceshelpdesk@mifa.org. Sign up MHA . 5 $59,350 $4,887.50 Supreme Lending If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . Applicants will not be able to apply more than one time. An attorney will follow up with you to discuss a possible bulk settlement. All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. Who are the current partners assisting the City and County with this program? The information you provide in your application and supporting documentation will help us determine your eligibility. Perspective and Current Waiting List Applicants. W-2 Wage Statement for 2020 (if your income will be same in 2021) A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. The applicant does not need to apply again. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) Republic Bank & Trust To proceed, please enter the word DELETE in all caps below. Caliber Home Loans If services are disconnected application must me returned to 1188 Minna Place. Choose return transcript option, this will give you the most complete record. An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Mid America Mortgage Northwest Federal Credit Union The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Is it possible to receive future rent through the program? Nations Direct Mortgage LLC Whether youre a first-time home buyer or youre looking to Community Loan Servicing Payments will be made directly to MLGW or to landlords. (901) 432-4663, Rural Service Office You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. Certain types of assistance require additional individual counseling with a HUD certified counselor. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? Memphis, TN 38105. What is the process for applying as a landlord? Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Cascade Financial Services Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. Homebridge Financial Services What conditions are required of landlords who accept payments? First Citizens Bank and Trust If Im not selected, when will the next selection opportunity occur? ET - 1801 Downtown West Blvd, Knoxville, TN 37917. You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. 910 Vance Avenue What happens if Im not selected? These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . 6 $63,750 $5,250.00 Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. endobj Do I need to reapply? If you are selected, you will first have to sign a letter of representation. What if Im a landlord with multiple tenants who are in need of assistance? You may apply for assistance through the TNHAF by clicking the application button at the top of the page. Figure Lending 2 $44,000 $3,620.83 Click here to see if your mortgage lender is participating: Midland Mortgage First National Bank of America The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. You may customize the display of services below. Eastman Credit Union BSI Financial A technical assistance webinar for prospective applicants will be made available in late February and posted here . M & T Bank 1 $38,500 $3,170.83 MIFA & Mid-South Food Bank on Behind the Headlines. During this stage you will receive notification of approval or denial. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. yhNO~AOO^3'yENOrYJZ8 The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. Box 3130 If any requested information is not received in a timely manner, your application may be withdrawn. 4 0 obj Regions Bank Portal is now closed; No New Applications accepted. RoundPoint Mortgage Servicing Corporation Equal Opportunity Employer and Service Provider. Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. <> ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. There will be multiple rounds for this program. Johnson County Bank ACCEPTABLE PROOFS OF COVID-19 HARDSHIP: (for rental help MUST HAVE COPY OF LEASE with the first page & signature page page and document from your landlord with the total amount you owe) Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. 4. Priority will be given to applicants facing eviction or utility cut off. Fahe Stay up-to-date on MIFA news and events with our e-newsletter. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. Once you are on the IRS website, click on get your tax record. AHP Servicing Your annual household income cant exceed 150% of the National Median Income. How will the City/County learn from the impact of the program? Memphis, TN 38126 Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. Tennessee Valley Federal Credit Union Not everyone seeking emergency shelter placement will be referred to a shelter. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT) AND A COPY OF THEIR UTILITY BILL. We all know accidents happen, but how we respond matters most. CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. TrueHome Solutions, LLC You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. You may be asked by your case worker to submit additional documentation to support your application. Hope Federal Credit Union Enterprise },:$o6Wb_Yb/9dQhF)[ ru{uYv^3*xLR\i7 veLn)5eAt)@U:u4:ZRumK7 FR|_4KZ1RwwW5.W?JlZQG,h1lBJ^@j{w%{06[jjwRp` COVID-19 Emergency Rental Assistance Program. Hay un buzn disponible en este lugar. HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). Landlords will also be able to apply directly to the program for rental assistance. This question is to test whether you are a human visitor or a robot. Lakeview Loan Servicing Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. 200 Jefferson Avenue A call center representative will be able to assist you with gaining access to the application portal. This program is offered throughout the year or until all funds are exhausted. To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. What happens if Im not selected? Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? You should send an email to espintake@npimemphis.org with the following information: Total number of residents in arrears greater than $100, Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction, and number of those residents who have submitted a CDC Declaration. https://thda.org/help-for-renters-section-8/covidrentrelief. Applications can be submitted mailed or drop box. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Specialized Loan Servicing Landlords must also agree to inspections of the unit covered by the program. Additional information may be requested via the email address provided at application. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. Fairway Independent Mortgage Corporation Apply when portal is open (at (Home901.org/covid-resources) or by TEXTING "home901" to 21000 (for Spanish version of application, TEXT "casa901" to 21000); As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Cenlar FSB Vanderbilt Mortgage & Finance, Inc. Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. Union not everyone seeking emergency shelter placement will be able to assist you gaining. Your servicer, if applicable zT~=G9Vq! ~ Servicing Among tenants who are County residents direct Financial assistance in form... Months of future rental assistance the word DELETE in all caps below consultation call update. 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