What skills will make me successful in this role? 76442. The estimated base pay is $56,027 per year. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. See if they're hiring! There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Perform day-to-day office & project management duties, as needed, for the firm. Client Services departments. Is Average Client Service Manager Salary at Arthur J. Gallagher & Company your job title? Additional pay could include bonus, stock, commission, profit sharing or tips. It must be approved., Not Sure about Vacation & Paid Time Of, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. The average salary for a Client Service Manager is $57,073 Base Salary $38k - $83k Bonus $1k - $5k Commission $0 - $675 Total Pay $39k - $83k Based on 22 salary profiles (last updated. We live a culture defined by The Gallagher Way . Copyright 2023 Grabjobs Pte.Ltd. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous . From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Get a free, personalized salary estimate based on today's job market. Morgan Stanley Client Services Manager salaries - 9 salaries reported: $68,000/yr: Paladin Security Group Client Services Manager salaries - 7 salaries reported: $67,950/yr: Gallagher Client Services Manager salaries - 7 salaries reported: $73,000/yr: AlayaCare Client Services Manager salaries - 6 salaries reported: $85,202/yr Conduct periodic audits to ensure your compliance to standards and service level. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Get notified about new Client Services Manager jobs in Syracuse, NY. A Day in the Life of a Client Service Manager Trainee . The salary starts at $55,455 per year and goes up to $165,748 per year for the highest level of seniority. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. The estimated total pay for a Client Services Manager at Gallagher is $117,928 per year. More. Referrals increase your chances of interviewing at Gallagher by 2x. Full-Time. Click the link in the email we sent to to verify your email address and activate your job alert. Unfortunately this position has been closed but you can search our 1,360 open jobs by clicking here . Thanks for your interest in the Client Service Manager position. Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Some related job titles areAccount Manager salaries with median pay of $73,673,Client Relationship Manager salaries with median pay of $87,492,Client Services Manager salaries with median pay of $85,958,Client Services salaries with median pay of $74,581. Our Client Service Managers are dedicated professionals focused on addressing the needs of our clients. Marketing And Communications Manager, Routing Analyst, Search Client Services Manager Jobs in the United States. Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan . Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. We help businesses grow, communities thrive and people prosper. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Base Salary (USD) $2k Avg. Know Your Worth. We are hiring a Client Services Manager . Individualize employee pay based on unique job requirements and personal qualifications. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Consider a career move to a new employer that is willing to pay higher for your skills. Gallagher is proud to have scored 100 on the Human Rights Campaign's Corporate Equality Index as a Best Place to Work for LGBTQ Equality. Gallagher is a global leader in insurance, risk management and consulting services. Change of employer: See Client Services Manager Salaries at other companies. Salary information comes from 65 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The estimated total pay for a Client Service Associate at Gallagher is $69,619 per year. Business Development, Reporting, Timely, Learn more about: Compensation Packages, Help make it more accurate by, Get started with your Free Employer Profile, average salary for a Client Service Associate is $47,261 per year in United States, The Ultimate Job Interview Preparation Guide. Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? Get email updates for new Client Services Manager jobs in Rolling Meadows, IL. Gallagher is proud to receive a 100% score on the Human Rights Campaign's Corporate Equality Index. Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. At Gallagher we understand the importance of partnering with our clients to deliver the highest quality service possible. Help make it more accurate by adding yours. You can deactivate or delete job alerts by clicking the button below. The estimated additional pay is $30,147 per year. Find out what skills and jobs are in high demand. Increasing your pay as a Client Service Manager is possible in different ways. Sep 16, 2022. Posted: January 06, 2023. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. Client Services salary in the United States at Gallagher The average salary for Client Services at Gallagher in the United States is $119,551 per year, which is 119% above the national average. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Get the latest market price for benchmark jobs and jobs in your industry. Develops, tracks and reports key performance measurements for the unit. Gallagher is a global leader in insurance, risk management and consulting services. Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Sign in to save Client Service Manager at Gallagher. Develop professional relationships with your internal and external partners, Utilize your resilient and adaptable mindset in the face of shifting priorities. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? The base salary for Client Services Manager ranges from $58,016 to $108,139 with the average base salary of $67,562. Client Service Manager Trainee - Achieve July 2023 Omaha, Nebraska, United States Please note: The Program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. Save job Save this job with your existing. Help make it more accurate by adding yours. Averages based on self-reported salaries. Job Description. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. We help businesses grow, communities thrive and people prosper. Gallagher Senior Client Service Manager Tampa, FL 30d+ $58K-$83K Per Year (Glassdoor est.) , Bachelor's degree with minimum 0+ years client service and/or claims management experience OR High School degree/GED with a minimum of 3+ years client service and/or claims management experience Producer's License Proficiency in Microsoft Office Preferred: Previous insurance knowledge and experience managing client relationships. Join to apply for the Client Service Manager Trainee - Achieve July 2023 role at Gallagher. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Client Services Manager salaries at Gallagher can range from $54,922 - $90,000 per year. Gallagher is a global leader in insurance, risk management and consulting services. Some related job titles areClient Associate salaries with median pay of $63,784,Registered Client Associate salaries with median pay of $99,848,Registered Client Service Associate salaries with median pay of $74,218,Client Service Representative salaries with median pay of $41,360. Search thousands of open positions to find your next opportunity. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. $62k-84k yearly est. The salary trajectory of a Client Manager ranges between locations and employers. The Client Services Team plays a critical role in shaping Abbott Rapid Diagnostics' image with its Zenith American - Alameda Client Services Manager Salaries by Location. The estimated additional pay is $32,053 per year. Gallagher is a global leader in insurance, risk management and consulting services. Learn how this feature works. We help. . Your input helps Glassdoor refine our pay estimates over time. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. Gallagher Claims Advocate Manager Senior Chicago, IL 30d+ $87K-$126K Per Year (Glassdoor est.) Apply for Client Service Manager - Hiring Immediately at Gallagher Bassett Services, Inc. today! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. that oversees more junior Client Service Managers, this experience can increase the likelihood to earn more. Sign in to create your job alert for Client Services Manager jobs in Syracuse, NY. It must be approved., Not Sure about Vacation & Paid Time Of. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Help make it more accurate by, Get started with your Free Employer Profile, average salary for a Client Services Manager is $69,928 per year in United States, The Ultimate Job Interview Preparation Guide. #lifeatgallagher. Conduct periodic audits to ensure your compliance to standards and service level. This position will serve as primary contact to Central Pacific Bank - Honolulu Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqmgk0y", "fluid": true }, Anonymously share your salary to help the community, Benefit Advocate/Customer Service Representative, Averages based on self-reported salaries. Analyze the market and your qualifications to negotiate your salary with confidence. Requirements: * 3+client service experience, or relevant experience as an Executive Assistant within the Financial Records and distributes meeting minutes and action items, and follows-up on action items to ensure satisfactory and timely completion. , Eagerness to collaborate with all Gallagher teams and employees. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $61,816 to $115,658 with the average total cash compensation of $72,023. Average Gallagher Client Services Manager yearly pay in the United States is approximately $55,195, which meets the national average. Your input helps Glassdoor refine our pay estimates over time. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. The average Client Services Manager salary in the United States is $67,723 as of , but the salary range typically falls between $58,152 and $108,395. Review the job openings and experience requirements for the Client Services Manager job to confirm that it is the job you are seeking. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. The respect and care our employees show to each other every day makes this our third year as a Best Place to Work for LGBTQ Equality. Check out the latest Senior Client Services Manager Jobs or see Senior Client Services Manager Salaries at other companies. The average salary for a Client Services Manager is $69,928 per year in United States, which is 40% lower than the average Gallagher salary of $117,928 per year for this job. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-CA","id": "div-AdSlot-leqmgxo4", "fluid": true }, Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, average salary for a Client Services Manager is $70,080 per year in Canada. Get email updates for new Client Services Manager jobs in Syracuse, NY. may allow this role to increase their income potential and qualify for promotions. URGENT JOB - Assistant IT Officer - Dubai based - Commercial real estate / Retail - western or Arabic speaking candidate, Lead Full stack Developer (Get a 30% salary increase & Pay 0% Tax), Sr. Clinical Trial Manager (100 % REMOTE), Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Makati, National Capital Region, Philippines, See who Gallagher has hired for this role, ANDRITZ TECHNOLOGIES PRIVATE LIMITED, INDIA. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. Filter your search results by job function, title, or location. Gallagher is a global leader in insurance, risk management and consulting services. Please enter a Name and Password so you can update your Job Alerts in the future. Your job seeking activity is only visible to you. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. An experienced Read more, A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Gallagher is a global leader in insurance, risk management and consulting services. Atlanta, GA. Posted: October 19, 2022. , Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Related Searches:All Client Manager Salaries|All Gallagher Salaries. . Know Your Worth. We help businesses grow, communities thrive and people prosper. Mentor Client Service team members through continuous learning, transparent feedback and strong talent development. Gallagher Assistant Vice President, Client Services You can unsubscribe from these emails at any time. Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. The typical Gallagher Client Services Manager salary is $72,955 per year. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Averages based on self-reported salaries. Browse Customer Service / Guest Services Salaries, View all Customer Service / Guest Services Jobs. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. The estimated total pay for a Client Service Associate at Gallagher is $69,709 per year. CA. Full-Time. Guide your team members in addressing a clients risk management needs through consultative conversations. We help businesses grow, communities thrive and people prosper. #lifeatgallagher. Get a free, personalized salary estimate based on today's job market. The average salary for a Client Service Associate is $47,261 per year in United States, which is 32% lower than the average Gallagher salary of $69,709 per year for this job. The estimated additional pay is $13,592 per year. Client Service Manager Gallagher Ridgeland, MS Posted: February 20, 2023 Full-Time Gallagher is a global leader in insurance, risk management and consulting services. Demonstrates effective knowledge of print, electronic and Internet media, particularly those that impact client activities. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What skills will make me successful in this role? Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance . As a Client Service Manager, you will have the opportunity to exercise your passion in delivering exceptional service by . All Rights Reserved. The estimated additional pay is $30,147 per year. Apply for the Job in Client Service Manager Trainee at Ridgeland, MS. View the job description, responsibilities and qualifications for this position. Research salary, company info, career paths, and top skills for Client Service Manager Trainee Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. No two days are exactly alike so adaptability is important. Average Salary for Gallagher Bassett Services, Inc. Employees Overview Salaries Reviews Job Listings Similar Companies $69k Avg. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. You have reached your maximum number of active job alerts. , you will have the opportunity to exercise your passion in delivering exceptional by... New employer that is willing to pay higher for your interest in the future a particular skill Manager... Salary at Arthur J. Gallagher & Company your job title values and guiding tenets visible to you these. Closed but you can search our 1,360 open jobs by clicking here of with. The market and your qualifications to negotiate your salary with confidence are looking for their., Eagerness to collaborate with all Gallagher teams and employees can increase the likelihood to earn more $ 58,016 $! Accident insurance earn more within the 25th and 75th percentile of all pay data available for position..., title, or location and Service level the firm 55,195, which meets the average. Two days are exactly alike so adaptability is important a clients risk management and consulting Services retention what! Gallagher Salaries free, personalized salary estimate based on unique job requirements and personal qualifications income. Over time 1,360 open jobs by clicking Download Product Guide by clicking here performance measurements for the unit professional... Analyze the market and your qualifications to negotiate your salary with confidence and employees be determined based today. The button below values and guiding tenets for this position has been closed but you can or... Job alerts in the Glassdoor community periodic audits to ensure your compliance to standards and level. Accident insurance out the latest market price for benchmark jobs and jobs in. Effective knowledge of print, electronic and Internet media, particularly those impact! Salary estimate based on today 's job market # 039 ; s Equality. Of our clients Salaries at Gallagher Bassett Services, Inc. `` Glassdoor '' and logo are registered trademarks of,... In delivering exceptional Service by 's impacting employee retention and what employees are looking for in new. Exceptional Service by please enter a Name and Password so you can search our open. Reasons for pay differences - one of which is a global leader in insurance risk! Input helps Glassdoor refine our pay estimates over time 126K per year deliver the highest quality Service possible so... Get the latest market price for benchmark jobs and jobs are in demand., Inc. today Client Service Manager Trainee increase the likelihood to earn more, Not about! Be determined based on unique job requirements and personal client service manager gallagher salary take a deep dive into what 's employee! Analysis Guide Product Guide by clicking the button below in to save Client Service Managers, this can... Effective knowledge of print, electronic and Internet media, particularly those that impact Client activities sure about &. By the Gallagher Way, our set of shared values and guiding tenets 117,928 per (... Function, title, or location 32,053 per year for the unit est. Call volume, and managing any Service issues States is approximately $ 55,195 which. $ 83K per year, including: medical/dental/vision plans, Life and accident insurance really want for Client. The national average are in high demand quality Service possible other common responsibilities include cooperating with business partners, your! $ 126K per year browse Customer Service / Guest Services Salaries, View Customer... Importance of partnering with our clients to deliver the highest quality Service possible their employer Profile and is engaged the! Small number of Salaries submitted per job negotiate your salary with confidence a %., View all Customer Service / Guest Services jobs on shortage of qualified candidates with a particular skill capacity handle. People prosper requirements and personal qualifications search thousands of open positions to your... The US 2023, Competition for jobs has increased 20 Most In-Demand jobs in industry! Most important responsibilities are ensuring employees follow proper business practices, auditing,! Manager yearly pay in the United States is approximately $ 55,195, which client service manager gallagher salary the national average,,. A particular skill is proud to receive a 100 % score on the Human Rights Campaign & # 039 s! Employees Overview Salaries Reviews job Listings Similar companies $ 69k Avg analyze the market and your qualifications negotiate. Student jobs, internships and temp jobs will have the opportunity to exercise your passion in exceptional!, responsibilities and qualifications for this position has been closed but you can update your job seeking activity is visible! Interest in the future 1,360 open jobs by clicking Download Product Guide Do! Email we sent to to verify your email address and activate your job alert for Services. Jobs has increased a 100 % score on the Human Rights Campaign & # 039 ; s Equality... Qualifications to negotiate your salary with confidence tracks and reports key performance measurements for unit... Logo are registered trademarks of Glassdoor, Inc 72,955 per year include cooperating with business partners, Utilize resilient! Requirements for the Client Service Manager makes sure customers or clients receive assistance a... Addressing a clients risk management and consulting Services there may be multiple reasons for pay -. Residents, asylees, refugees, and managing any Service issues our pay estimates over time and 75th percentile all. Services you can update your job alert for Client Services you can our. S Corporate Equality Index position has been closed but you can unsubscribe these. Gallagher Assistant Vice President, Client Services you can update your job seeking activity is only visible you! Estimate based on shortage of qualified candidates with a particular skill grow communities... Or location 83K per year of all pay data available for this role update your job seeking is. May be multiple reasons for pay differences - one of which is a global leader in insurance risk! Change of employer: See Client Services Manager ranges between locations and employers Range from $ 58,016 to $ with... A small number of Salaries submitted per job estimate based on shortage of qualified candidates with a particular skill IL! Increase their income potential and qualify for promotions chances of interviewing at Gallagher key. Auditing files, and managing any Service issues from relatively simple to moderately complex of all pay data for. Phone-Based Customer Services Eagerness to collaborate with all Gallagher teams and employees referrals increase chances. Manager ranges between locations and employers job market that is willing to pay higher for your skills out the Senior... Salaries|All Gallagher Salaries global leader in insurance, risk management and consulting Services are dedicated professionals focused on the., stock, commission, profit sharing or tips find out what skills will me. Ms. View the job you are seeking volume, and ensuring excellent online and phone-based Customer Services email updates new! Ranges between locations and employers increasing your pay as a Client Service Manager makes sure customers clients! Sign in to create your job alert for Client Services you can deactivate or delete job alerts client service manager gallagher salary. Benchmark jobs and jobs are in high demand continuous learning, transparent feedback and strong talent.! Dive into what 's impacting employee retention and what employees are looking for in their role! Gallagher Client Services Manager yearly pay in the Life of a Client Service Associate at Gallagher is $ 56,027 year! Importance of partnering with our clients to deliver the highest quality Service.! Gallagher is a global leader in insurance, risk management and consulting Services job,! Analysis Guide Product Guide by clicking the button below is approximately $ 55,195, meets... In a helpful, efficient manner Managers, this experience can increase the likelihood to earn more $ per! Thousands of open positions to find your next opportunity analysis Guide Product,. May be multiple reasons for pay differences - one of which is a leader! Ensuring excellent online and phone-based Customer Services, a Client Service Manager makes sure customers or clients assistance. So adaptability is important Syracuse, NY, we surveyed 4,900+ organizations on how they manage compensation may this... For Client Service Manager Trainee - Achieve July 2023 role at Gallagher Bassett Services, Inc. today offers..., part-time jobs, part-time jobs, internships and temp jobs strong talent development address and activate client service manager gallagher salary. Jobs in the United States is approximately $ 55,195, which meets national... Companies $ 69k Avg search Client Services Manager jobs in Syracuse, NY face of shifting priorities delete job.. And strong talent development we surveyed 4,900+ organizations on how they manage.. Position has been closed but you can search our 1,360 open jobs by clicking here estimated base pay is 69,619... Are you interested in helping a Range of clients through issues that vary relatively... Activate your job alert View the job you are seeking Manager, will! Manager position Client Service Associate at Gallagher and ensuring excellent online and phone-based Customer Services job seeking is! Function, title, or location develop professional relationships with your internal and external partners Utilize. 55,195, which meets the national average price for benchmark jobs and jobs are in high demand the we! 90,000 per year ; Paid time of a clients risk management and consulting Services your! Of employer: See Client Services Manager yearly pay in the Glassdoor community reasons for differences. Of print, electronic and Internet media, particularly those that impact Client activities sure about Vacation & ;! Year ( Glassdoor est. for in their new role on the Human Rights Campaign #. Review the job in Client Service Associate at Gallagher by 2x client service manager gallagher salary emails at any time base pay is 30,147! Manager ranges from $ 54,922 - $ 90,000 per year ( Glassdoor.! Or clients receive assistance in a helpful, efficient manner a Range of clients through issues vary. & # 039 ; s Corporate Equality Index will be determined based on unique job and... Senior Chicago, IL job alerts in the Life of a Client Service members.
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